Leave a Review Epson Smart Panel
Cryptic, not user-friendly - buying it was a mistake
I bought an Epson printer after years of HP - the salesperson convinced me it was superior to HP, mainly because of how the ink is refilled. However, I find it is FAR more difficult to use - it is not the least bit user friendly. I haven’t recently had to puzzle out how to refill the ink - I did it a while back and it seemed doable but I’m not confident about next time. HOWEVER, everything else about it needs to be puzzled out each time I want to print something out. Also, there is a ridiculously long wait period for it to be ready to print after I turn it on so when I try to print and get an error message of “printer not ready” or “not detected” I don’t know if it isn’t being detected for some reason - such as not being connected - or just hasn’t taken its 15-minute warm-up time. I feel buying it was a mistake but since it’s new I’m stuck with it - I won’t make this mistake next time.Show lessPortfolio hard to find
Best Printer EVER
We’ve had several printers that don’t cost much but you have to sell a body part to pay for the ink cartridges. Then to make it worse, the jets keep clogging and you use half your ink to clean them. This EPSON Ecotank ET-2850 is by far the best printer we have ever owned! High quality copies, easy WiFi connections, this is the whole package. Absolutely 5 Stars.Show lessBangwe Sipho
Works great unless there’s an exception
Just got a new Epson ET-3830 and went thru setup (I think). This app starts out great but is somewhat unforgiving if you make a mistake (mine entering WiFi password). I finally got another chance and connected okay, but the touch screen on the printer does not respond very well. It said fine tuning or some such was the next step but when I touched it nothing happened. Looks like I’ll need to access the details in the user guide.Show lessPlant guy wtr
Fast quality print, WiFi connection capabilities are terrible
It’s a fast beautiful printer but the tech set up to WiFi is an absolute nightmare. We have to redo it each time and it takes minimum of half an hour to reset all our systems until it finally accepts the password and connects. Not user friendly for those that don’t want a timely technical challenge each time they need to print.Show lesslookijjhnbnkikk
Tolerable but not great
The printer prints well.
The controls to do anything besides print, such as scan - not very clear at all.
For example: on the printer’s home screen is a option to scan. Unless I connect the printer to my computer with a cord, this option DOES NOT WORK. And, no it is not the wifi. I have a friend in IT who came over and walked me through the reinstall and he had no luck with it either.
So the only way to scan is by using the app. Fine. Through much trial and error, and using my iPad or iPhone the scan feature can be utilized.
I painstakingly added info to scan directly to my Google drive on setup, and yet that option does not appear anywhere. Nor can I see the original users added at the first and second install.
The device also has its own email address, for remote printing - that option hasn’t worked either.
Look, I am admittedly not the most tech-savvy person, but what is the point of bells and whistles if only those with tech training can get them to work?Show lessZittle12
Really good
It’s a really good app. I really like it. you can print any picture you just have to search it up on Google or something find the picture you want and then it’ll print it. you also have to press the button and stuff. I think it’s probably a five star🐶🦄grogu plushy
This is an AMAZING app for printing things.
I really like this app because it lets me print all my stuff without having to go to the computer next to the printer. It also lets me print out so many more variations of prints that are really nice and good looking. I think that this is a great app and if you have an amazing Epson printer, you should download this app onto your phone or tablet.Show lessdzzsdv
Love this printer!
I set my Epson 3850 today. It was easy and the instructions were understandable. Didn’t take as long as I expected it to. Love that I can print from my iPhone, iPad and my computer. Thanks for getting me back to work so quickly!FStubb
Need to track my precise location in order to use printer
It is absolutely insane you require not what state, not what city, not even which road, but the precise house and location I’m at in order to use the printing software.
You have to grant precise location not approximate. What if I want to VPN into my network to print from a different state? Oh that’s right it doesn’t matter one bit where I am when I print. But you still ask!
Pay $900 for a printer and you still have to make a few extra bucks spying.Show lessSkimPappa
Ripped off
This printer Epson LS251 is more than disappointing….. it’s a scam rip off…. it claims to be WiFi but……. Only if you print from their “special” app….. no ability to “air print” ….. you have to first save it as a document or photo and the access via their app….. Is it possible a company is so stupid to create a product like this in 2022? I will be throwing this piece of crap off the highest building I can find….. and never purchase an Epson product again! No excuse for this..Show lessczvantage
