Strange time bug
When you watch a live feed, it always start an hour behind the actual live time… happens on every device I could try. Very annoying since when I want to watch a live game, I don’t want to start an hour before the moment I join. Very strange bug and very hard to reach customer services to give the information. Not impressed by the service or the quality of the app.
Show less
Truly terrible.
An awful app in just about every way. Shouldnt be as hard to find info on your favorite teams. Trying to do too much… and doing none if it well.
Abandoned?
This app feels abandoned, the navigation and layout is horrible. Also the Apple TV app hasn’t worked for months. This is embarrassing for the leagues.
Not user friendly…AT ALL
I use the app out of necessity constantly and it’s a massive source of frustration. Trying to find information is almost impossible. Want information on transactions? Forget about it. Want to look at information from a game from the previous week(s), months, etc.? Nope, not possible. You used to be able to see what was involved in a trade, but somewhere between last season and this season that got changed and now it gives only one side of the transaction and only partial information at that. Can’t click on it to get more info either which means you have to find your way to the team’s website to see if you can get the info there. If you go look at player info on a rosters page? Can’t back out to the whole roster to look at more info, it kicks you all the way back to the home page. Want to see stats from a game last week? You can’t get to the game through the scores or schedule page, got to go through the same hoops you do when looking for trades. It’s supposed to be a centralized hub of information for the whole league and yet the information either isn’t there or is so hard to find. We’ve been forced to rely on you for the information and yet it’s obvious you don’t actually care about the quality of the product you’re putting out. Speaking of transactions, just saw a teams news release about a trade, but that info is nowhere to be found on the CHL app. You guys need to do better, you get paid enough by the teams and their money comes from us fans
Show less
Ads? Terrible design.
I am guessing they don’t care but why are there ads in this app? Why does the scores show games from two days ago and not default to today? Make this app usable.
Terrible
Information lags behind by hours. The new site is not as good as the old one. If you make a change it should be better. This is so bad.
Has issues
I love hockey. But very frustrating when I tune to a game only to have no audio. Or when I get kicked out during a game. Hopefully the developers are working on these issues.
Decent app, needs iCal downloadable schedule
Good way to catch up on the teams you like to follow and live game notifications! I’m a season ticket holder and would like an easily downloadable iCal schedule!
Beyond aweful wasted money and given the run around
Purchased the season and playoffs pass, was able to watch 1 game before the app started having issues. I contacted customer service, and they suggested refreshing, clearing, deleting and re downloading the app. Didn’t work. I then gave up on it until the memorial cup started.
Same issue. Same suggestions. Now customer service tells me to just redownload it. Which doesn’t solve the issue. I deleted my account and customer service said they can’t refund it now that there’s no account.
So I re re redownloaded it expecting a refund. Instead they announced the generous offer of adding my subscriptions. Literally 2nd period of the final game.
It’s all bots in customer service. Do not support this aweful coloany.
Same issue. Same suggestions. Now customer service tells me to just redownload it. Which doesn’t solve the issue. I deleted my account and customer service said they can’t refund it now that there’s no account.
So I re re redownloaded it expecting a refund. Instead they announced the generous offer of adding my subscriptions. Literally 2nd period of the final game.
It’s all bots in customer service. Do not support this aweful coloany.
Show less
New app, old tablet
The new App won’t work on my older tablet now!
This sucks. Won’t even download!
This sucks. Won’t even download!
