Can not register on this app.
Hello,
There is no option to register an account on the app. Disappointing.
There is no option to register an account on the app. Disappointing.
Screen config?
Can this or does this screen configure because I can only see one half of my messages and I can’t resize the screen to see the whole message.
Password reset not working
I’ve been trying to reset my password, because I used an iPhone generated one when signing up and it did not save into my auto fill password. When trying to reset it, the link in the email sends me to the website where I am redirected to the App Store and when I open the app I get nowhere. Where and how can I actually reset my password?!? I’ve got an appointment coming up but won’t be able to access it.
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Response from developer
Dear User. We would like to thank you very much for your feedback. We are sorry to hear that you found impossible to reset the password to your Trustedoctor account on your device. In order to investigate it further, we would be grateful if you could provide the following information to: info@trustedoctor.com - iOS version, - Browser version, - copy of the received password reset email. In the meantime we recommend you to reset your password using a web version of our platform. If you have any questions, please do not hesitate to contact us and please accept our apologies for any inconvenience caused. Best wishes. Trustedoctor Team.
Life saver for specialised Tele-consultations
Using TD for more than 2 years now and very pleased with the quality of super specialists and reliability of technology to submit medical records and carry out a consultation effectively in no time.
