They might take your money for just “looking” at the program!
I have never had a company act so childish and blame the customer for their app’s error! I will try to give the short story...On April 19, 2020 I was looking at the app and trying to see what the plan offered. However, to do that you have to go through the same steps as if you are buying the plan. You can’t just look...so I went through all the steps and at the end I was charged. That made me angry bc it was as if that is the purpose of making you go through each step! So I immediately called customer service explained what happened and they gave me a refund. So I was happy and went on my way. Well I was charged again on
May 31 & Sept 1st! I’m sure we all can agree that is random. If I had actually bought something I would have been charged June, July, Aug...but I wasn’t. I have the proof of all charges. Well when I told customer service he said that I bought something different. I explained I did not buy anything. I stated I want the money returned from those 2 charges. It’s obvious I did not buy something to be charged randomly. Anyway, we went back and forth (thru msgs, I can’t find a number to call) and they gave me half of one charge. That is Not Acceptable when they charged my card w/o my authorization ! So just be careful and watch your bank acct bc they could randomly charge you for things you did not want or buy!
May 31 & Sept 1st! I’m sure we all can agree that is random. If I had actually bought something I would have been charged June, July, Aug...but I wasn’t. I have the proof of all charges. Well when I told customer service he said that I bought something different. I explained I did not buy anything. I stated I want the money returned from those 2 charges. It’s obvious I did not buy something to be charged randomly. Anyway, we went back and forth (thru msgs, I can’t find a number to call) and they gave me half of one charge. That is Not Acceptable when they charged my card w/o my authorization ! So just be careful and watch your bank acct bc they could randomly charge you for things you did not want or buy!
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Response from developer
Hello, we are really sorry about these inconveniences. Please contact our customer support at hello@ketocycle.diet and we’ll assist you. Thank you for your patience! -Gary
Scammers for sure
Awful app, it constantly glitches when scrolling.
Recipes are boring and Samey, some absolutely awful tasting.
Ingredients in method many times don’t match the ingredient list. No where near enough variety for a paid plan. You can’t view the next weeks plan so you can shop for your stuff. It appears you have to start it the very day you sign up. So you get pre written emails asking how you’re getting on before you’ve even started , no option to enter your own start date. My starting weight was put in wrong and no option to change it. Couldn’t find an option anywhere to cancel this plan. They make it extremely difficult. Just took 28 from my account and when I emailed them they said I couldn’t have it back. I only used it for a week and had already paid for 3 months.
I think most of the reviews must be created by the company themselves as it doesn’t make sense otherwise. Just be aware and research this before you think of signing up.
Recipes are boring and Samey, some absolutely awful tasting.
Ingredients in method many times don’t match the ingredient list. No where near enough variety for a paid plan. You can’t view the next weeks plan so you can shop for your stuff. It appears you have to start it the very day you sign up. So you get pre written emails asking how you’re getting on before you’ve even started , no option to enter your own start date. My starting weight was put in wrong and no option to change it. Couldn’t find an option anywhere to cancel this plan. They make it extremely difficult. Just took 28 from my account and when I emailed them they said I couldn’t have it back. I only used it for a week and had already paid for 3 months.
I think most of the reviews must be created by the company themselves as it doesn’t make sense otherwise. Just be aware and research this before you think of signing up.
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Response from developer
Hello, thanks for reaching out. These issues don't seem right, please make some screenshots, write a short description of the problem and send it to our customer support at hello@ketocycle.diet and we'll look into it! Thank you! -Gary
Pretty good, needs some help
There are so many great perks to this app! I love that things are in single servings. It makes it much easier to cook for yourself rather than your whole family. Also, I really enjoy the workouts. It isn’t too much for me, just right.
The things I don’t like about this program, there are some weird word choices used in the recipes. An example of this would be, 3/4 pieces of cherry tomatoes. What does that mean? Am I literally cutting a cherry tomato and using 3/4 of it?
The other thing I don’t like about this program is that I wish the recipes were all available for you. They give you different options each day, but doing this for a month now, I see the same recipes over and over and then one day a brand new one will pop up! Or I will have a favorite one that I can never find again. I just wish it was easier to choose your recipes than just the select few they let you choose to change to.
Overall, I’ve been pleased with the program and the app. I’ve lost 12 pounds so far and plan on losing more!
The things I don’t like about this program, there are some weird word choices used in the recipes. An example of this would be, 3/4 pieces of cherry tomatoes. What does that mean? Am I literally cutting a cherry tomato and using 3/4 of it?
The other thing I don’t like about this program is that I wish the recipes were all available for you. They give you different options each day, but doing this for a month now, I see the same recipes over and over and then one day a brand new one will pop up! Or I will have a favorite one that I can never find again. I just wish it was easier to choose your recipes than just the select few they let you choose to change to.
Overall, I’ve been pleased with the program and the app. I’ve lost 12 pounds so far and plan on losing more!
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SCAM STAY AWAY!
I really do not understand how at first glance you see four stars for this app. If you notice there are like 50 reviews all in one day at a time. It makes no sense. They have to be doing something to alter this. Firstly, when you go on the website it is very misleading. They do not disclose to you that the “$5.5” that they claim is per month actually gets charged for 12 months upfront. I wish I read the reviews before online this place should be reported. Secondly, all recipes are repetitive. The shopping list isn’t accurate there is a huge flaw in their system. The worst part is trying deal with their so called customer service. All they do is play the stupid act and to date have not refunded my money. I clearly stated that I do not want their subscription and to cancel it. Every other normal app clearly lists ALL options. Monthly or a lump sum payment upfront. They are definitely scamming a lot of people and I hope nobody after me let’s them get away with it.
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It’s ok
I like the menu choices and that it gives you your net carbs. I paid for 3 months for a daily meal plan specific to my goals. What I don’t like so far are that if you swap out a menu item, say for example, you don’t like the breakfast choice, you choose another breakfast option they give you, it does not recalculate how many net carbs a day you are eating. You have to do the math. Also, don’t like that are not a ton of meal options within the same category. Say 1 day I want Greek yogurt instead of cottage cheese, you can’t just choose Greek yogurt. You have to scroll through what they offer and just pick what they give you. I think this app could improve in what they offer for each specific meal or snack option and doing all the math for you. Keto requires a lot of math and planning.
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Shopping list is 100% wrong
Ok so I bought this thinking it would make my life a lot easier when it comes to food prep, mixing things up and shopping lists... but the shopping list is incorrect in the app and the web site. For example I have one day that calls for 4 eggs total 3 Med, 1 large the shopping list for that day has only 1 Med egg on it. Or for one week I pull up the shopping list and the meals calls for 8oz total of smoked salmon but the shopping list only has 4oz on it.
I don’t have time to sit here and calculate out everything I need for all the recipes, I tried to look for a way to contact customer service for help in understanding bc maybe I’m looking at it wrong but there is none from what I can find. Luckily I paid through PayPal so I will be submitting for a refund.
I gave two stars bc I like the concept but the advertising of the product customers service is not what you’d expect it to be.
I don’t have time to sit here and calculate out everything I need for all the recipes, I tried to look for a way to contact customer service for help in understanding bc maybe I’m looking at it wrong but there is none from what I can find. Luckily I paid through PayPal so I will be submitting for a refund.
I gave two stars bc I like the concept but the advertising of the product customers service is not what you’d expect it to be.
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Regrettable purchase
I never leave reviews but I feel responsible to warn people before they waste their money. I feel it’s a little bit of false advertisement. It’s not free and you have to pay extra for nutritionist advice. It says the plans are person centered, which is what you’re paying for but they don’t give you your macros and for me the carbs in the meals were way too high. Most of my meals were just a serving of nuts. I purchased the app so that I would have meal ideas and stay satiated. A handful of nuts a couple meals a day is not going to keep anyone satiated and I wouldn’t have paid to someone to tell me eat nuts. That’s something I would figure out on my own.
If you are looking for a top notch keto app try carb manager. They have loads of recipes, you can tailor your macros, choose your own meals or pick from meal plans. You can create recipes in the app and share with others.
If you are looking for a top notch keto app try carb manager. They have loads of recipes, you can tailor your macros, choose your own meals or pick from meal plans. You can create recipes in the app and share with others.
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Really great
I’ve been using the app for 4 days so far, and I’ve lost 5 lbs. The food is delicious, and it could not be more convenient. Every day the app tells me exactly what to eat, with recipes and shopping lists. I can change out a meal if I’m not in the mood for it. I love how I can choose which days I want to shop for, and the app creates that exact list. I’m excited for what I get to eat each day, and I haven’t been hungry. There are a couple of glitches that need attention. I can’t change my starting weight, which is off by more than 200 lbs. The ounce measurements in the recipes are also way off, but they are correct in the shopping list. It would be cool if the app would calculate different portion sizes, in case I want to meal prep or eat with someone, but I can do it in my head easily enough. There’s also a lot of upselling with this program, so maybe cool it with the aggressive marketing.
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Simply Awful. Waste of money.
There are literally no legitimate 5 star reviews. This is a scam. Spent over a hundred dollars last night, the program said I'd easily be able to track my diet on the app and bring my info with me. The app is not connected to the website database lol. What idiot tricked this company into letting them design an app? This is shameful. I'm going to end up eating the charge though, I'll just be wasting my time if I try. The lack of transparency between what you are paying and the value you receive makes you downright angry. Whoever goes through these and responds, do yourself a favor and just leave. This is a garbage company who built a garbage product and uses every scamming method in the book to get you to sign on.
Update: Support wrote back to me on the app asking me to email them... i already have lol. No response.
Update: Support wrote back to me on the app asking me to email them... i already have lol. No response.
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5 stars
I am so glad to get rid of excess weight I was trying to put off for years. I got myself a meal plan because I didn’t want to mess up my metabolism. Changing diet so drastically, from eating mostly carbs every day to eating barely any and substituting them with fat might come as a big shock to the body. I made my transition easier by drinking loads of water with electrolyte supplements. I also invested in a high-quality sweetener. Coffee and tea with sweetener have become a sort of dessert for me. I want to point out, that weight loss is definitely not where the benefits of keto end. I am no longer feeling fatigue attacks throughout the day. I don’t experience diarrhea or constipation.
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