Rpu app
Extremely clunky, difficult to enter info, slow process speed. Just in general a horrible app
Terrible service
There are no outages reported because no one can report an outage
No longer live at 2315 pinestar ln. New people moved in on March 28 !
Please take me off automatic .
Better than mail
This app only works in portrait mode. It requires lots of redundant tapping to clear messages. It won’t let you update credit cards. You have to enter new card information. Once everything is working, it’s great, but I would still like to be able to use my tablet in landscape mode not portrait.
Deleted
Please go back to the drawing board with this app. In fact, do that with your website as well. Just an awful, clunky, confusing experience all around. Took me 20 minutes to figure out how to update my main credit card for auto pay, which was recently replaced - and ironically, I couldn’t even complete that task through the app.
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Needs work
App is sluggish to load many of the tabs. Not near ready for solar, which I have and it creates more problems here. Solar tab doesn’t load anything, usually just freezes and crashes the app. Graphs for energy use skipped January. Most other months show energy use being solar energy produced minus energy purchased whether that number is positive or negative it graphs as energy used even if it’s energy sold, so the math is messed up. Also it doesn’t count self consumption with solar though they have all the meter info to get this right. Companion website isn’t any smarter with the actual energy used, but actually list what was produced.
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Needs a lot of work
The app is very complicated!! You cant find or select auto pay!! You can’t view history pay!! We can do better!!! ?
