ZOLEO User Reviews

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  • Useful but buggy app

    Random crashes. Long hangs that freeze app and sometimes deletes message in progress. Seems to be getting worse. Hopefully 4.15 fixes.

    Too much reliance on internet access for a device designed where no internet! Not even a basic help manual without going online and too many features need internet to turn on or off (ie better have all your settings right before going on journey)

    Annoyingly pesters to stop location sharing every 12 hours. Please let us chose a date. My treks are 10-14 days and one slip of the fingers and my maps get broken up.

    Potential for 5 stars but needs serious work on app and web side.
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  • Backpackers dream

    This little device lets me stay connected with family and work when I’m 20+ miles from the nearest signal. Works like a charm. Battery is fantastic. I am wholly impressed with this device and company.

    One thing. The new Apple phones will have built in GPS SMS. Their pricing will also be monthly. I highly suggest you update your pricing for month to month plans vs 3 month chunks. Otherwise Apple is going to eat your lunch.
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  • App to app 900+ character messaging…

    App to app messaging only works if you have **TWO** sat communicators. It would not be an engineering feat to enable people with the app installed to send long messages to their person in the field. Disappointing
  • Zoleo landscape rotation on ipad Pro limits use by S&R

    Do not plan to use w iPad till landscaped rotation is fixed.
    Downgraded to 1 star. For reasons stated below & reported over a year ago to Zoleo -because it does not allow keyboard entry in landscape mode on ipad making it difficult to fully utilize the 950 character Zoleo to Zoleo capability that blows Garmin's inreach system away. I will re-rate at 5 stars once I can type in Zoleo app in horizontal mode on ipad. The Ipad pro connects to Apple keyboard in horizon mode, and won't work in Portrait mode. So data entry is challenging. Once this issue is addressed, the Zoleo is going to be game changer for EMS, Search & Rescue, as compared w Garmin's inreach that requires web based email for response or has limit of 160 characters when sent inreach to inreach. So S&R and EMS could [if we could type in horizon mode] write up DETAILED [950 CHARACTER] ACCIDENT REPORT, and sat text it to ER Doc who has the free Zoleo app on their phone.This is a really big deal in facilitating rapid exchange of medical information from remote areas via satellite to urban medical trauma center's. ZOLEO PLS ACTIVATE THE SCREEN ROTATION IN APP SO WE CAN FULLY UTILIZE ZOLEO’S LIFE SAVING FUNCTIONS. Our community has purchased 70+ units for disaster management & needs this addressed. Thanks Jim--MD. thanks
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  • Does not work

    Can’t get past the initial sign on screen.
  • Horrible.

    I read reviews seems like this is a decent product. The hardware might be, it’s lightweight, seems sturdy. But the app is complete trash, it’s not user friendly. So many times I try to add my hiking partners wife cause she’s concerned about us. I can’t add her to a simple text check messages. So I just have my family text her. If they reconfigured the app maybe but not worth it for me. I’ll go to the competition. Inreach
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  • Works well

    Works well.
    Would like a monthly message counter in the app, even if it isn't refreshed until I'm on cellular data.
  • Awesome Device, Buggy App

    The device and concept are wonderful. The iOS app has been buggy for the last 6 months or so. It tends to lose the Bluetooth connection while running in the background. Zoleo support gave a non-answer and didn’t indicate there was a fix. Frequent crashes when bringing the app to the foreground.
  • Reoccurring Cost

    The only thing I do not like about this is once you start an account you can’t shut down. You have a reoccurring monthly cost no matter if you use it or not. I have the unit for emergencies but unless something big is coming will not activate it due to this.
    I would use it if I could activate and deactivate it when not needed. Paying all year for something not used all year is discouraging, even with a discounted price when not used.
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  • Absolutely the best out there

    I am absolutely in love and ecstatic and simply blown away with how easy it is to use zoleo( my 6yr, 7, 10, 13 and 19 yrs old all can keep in touch with me when I’m on my ship)and; how far reaching it is ( I have been able to use it in deep seas around areas such as Okinawa, Japan, Singapore, Malaysia, Guam, Philippines, United States both Pacific and Atlantic Oceans deep sea oceans and it’s mostly always connected.

    I love the price it is well worth the investment and monthly payment for unlimited every month is outstanding.

    How can I be an investor? Lol or get stocks in this?

    My only complaints is you have to go outside to stay connected with the satellites. Which wouldn’t be bad if it wasn’t cold and near freezing outside hahaha and

    sometimes it doesn’t send or receive text messages on time the error message always says it’s full.

    The battery also doesn’t last too long

    and it makes noise n light up when I don’t want anyone to see it.

    But overall it is worth it. Worth it to stay in touch with your friends and family for where ever you are in the world. I always tell everyone I meet at sea to beg one of these. How can I be a distributor? Haha lol mahalo mahalo mahalo for zoleo and keep my ohana one text or email away at all time every where I have travelled the world. I am truly grateful and appreciative and blessed to have found you all. 🥳😘
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