It works…
After several attempts to connect the air purifier to the wifi connection, it finally works. Just like the app recommends, if your router has auto-connect to your 5Ghz or 2.4Ghz, you need to go to your wifi internet settings and separately rename one as 5G and the other 2.4Ghz so the device connects only to the 2.4Ghz connection. That’s what I had to do and also reset the air purifier. After following the Gennec app instructions, I was able to connect without any glitches. The Gennec app is easy to use. I just don’t understand why the app asks for your location in setup before you connect the device to WiFi.
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Response from developer
We sincerely apologize for any inconvenience caused. Could you please contact us via support@idooworld.com with some photos/videos so that we can see how we can help you solve the problems? I hope to hear from you soon. Sincerely, Customer Support.
Full Screen Mode not working
Up until about a year ago I was able to rotate my phone and get full screen pictures but it no longer goes to full screen
Response from developer
Dear customer, I'm sorry for any inconvenience caused. If you are using the iDOO smart doorbell, please try using the compatible "Smart Life" APP. If you have any further questions, please contact us at support@idooworld.com. Best Regards, Customer Service Team
Customer service
It’s the worst he told me to return my air purifier because I can’t get it to connect so I told him I bought 3 and he said return all 3
Omg I have so many of their products had no issues till now should I rethink buying g anything else I just got them today already told to return them??????
Omg I have so many of their products had no issues till now should I rethink buying g anything else I just got them today already told to return them??????
Doesn’t work with hydroponics garden iDoo
Tried many times over two days on iphone and ipad with latest OS updates. went through all possible options in the instructions that came with the hydroponic device and it fails every time. App does not provide the manual setup option at all which is presented as the alternate configuration option in the instructions. Total waste
of time if you need it to control the iDoo hydroponics garden. Best to just buy the aerogarden.
of time if you need it to control the iDoo hydroponics garden. Best to just buy the aerogarden.
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Good scales but app could be much better
Cant seem to sync the app to my iphone heath app so can’t log any of my data. Followed the instructions but still doesn’t work 🥲
Also would be great to have a scanning option so we can scan bar code of the product we are weighing
Also would be great to have a scanning option so we can scan bar code of the product we are weighing
Scale good, database bad
I use this for a Bluetooth kitchen scale to monitor calories, nutrition etc. Everything works ok. The database used for the items you’re weighing is terrible. I know it’s going to be complicated but the product would be better if the information you get would be more accurate and/or organized. Doable, but takes more time than it should to find the info you’re looking for.
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Buy it!
Best purc!
Subscription
These are great but how do I stop my subscription.
Unable to sync to apple health
The app will not sync to apple health and I have to manually transfer data if I want to move it.
Lots of opportunity.
The app works decently as a standalone.
For the first 16+ months I had it with a scale, it synced daily with Apple Health.
Since the May 11th update to version 1.1.3, I’ve never been able to get it to work again.
Have tried all the troubleshooting steps listed, and the only option given by the company is to download the old version, and then try to install a non-verified app.
Will move on soon, If I can’t get a solution.
For the first 16+ months I had it with a scale, it synced daily with Apple Health.
Since the May 11th update to version 1.1.3, I’ve never been able to get it to work again.
Have tried all the troubleshooting steps listed, and the only option given by the company is to download the old version, and then try to install a non-verified app.
Will move on soon, If I can’t get a solution.
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