Terrible app
This is absolutely unacceptable to have a required app change for utilizing the electronic monitors. I will not be purchasing any additional monitors from Airthings for my business. This new app is so terrible it has cost me a lot of money and wasted time. The new app has major flaws which has already cost me hundreds of dollars in failed datasets.
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Why all the complaints?
New app works great for me. Generates reports in a minute easy. Sure the old app may have been better, but adapt and overcome. No complaints, great product all the way around.
Frustrating app
I don't write many reviews but I believe it's worth the time to add to what other professionals are saying about the app. Hopefully it'll save someone the frustration of being forced to use it.
I have no complaints with the monitor itself but the app is absolutely frustrating and useless. The old app was great and easy to use without all the added time, connection issues, and extra useless info the user is forced to input. I could generate reports quickly and tailor the report to my client's interest with an easy to read report without the added junk. Like the others reviewing this app, I would love to continue using the device with the old app which was much faster and easier. Ultimately, I'm considering other options for my company in the future due to the frustration and lost time of the new app.
I have no complaints with the monitor itself but the app is absolutely frustrating and useless. The old app was great and easy to use without all the added time, connection issues, and extra useless info the user is forced to input. I could generate reports quickly and tailor the report to my client's interest with an easy to read report without the added junk. Like the others reviewing this app, I would love to continue using the device with the old app which was much faster and easier. Ultimately, I'm considering other options for my company in the future due to the frustration and lost time of the new app.
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Terrible don’t waste your time and buy this product
Don’t buy this product like I did dread it from day one five years ago. I’m now on site with client and app doesn’t work I’m trying to update can’t do it know I can’t use the pro monitor
I am a radon specialist and this just cost me money especially when it won’t work. Call support they close at 3PM so now what do I do. I know sell it on eBay...
I am a radon specialist and this just cost me money especially when it won’t work. Call support they close at 3PM so now what do I do. I know sell it on eBay...
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Corentium Pro App Update = Significant Downgrade
Buyer beware: The old app was a breeze to use and produced great results for me and my clients. The new app is a nightmare. I will be selling my Company’s multiple Corentium Pros and looking for another radon testing equipment service provider.
On another (and at least as troubling) note: I just completed running 2 identical Corentium Pro monitors right next to each other for 48 hours. Each monitor produce dramatically different test results even though testing occurred in the exact same location and for identical monitoring periods. Yikes.
To those considering purchasing the Corentium Pro...just don’t say I didn’t warn you...
On another (and at least as troubling) note: I just completed running 2 identical Corentium Pro monitors right next to each other for 48 hours. Each monitor produce dramatically different test results even though testing occurred in the exact same location and for identical monitoring periods. Yikes.
To those considering purchasing the Corentium Pro...just don’t say I didn’t warn you...
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Very disappointing
I have invested close to $6000 for my business in these monitors and regretfully can not recommend them to another professional due to how poorly designed the app is.
The old app could have professional reports previewed, named, and emailed in under a minute. The new app can take upwards of 5-10 minutes per test. You have to connect to the monitor which then takes longer than old app. Finalize the report. Reconnect to the monitor again. Generate report and add unnecessary information that clutters the report then email to your client and yourself which is labeled as some randomized set of numbers symbols and letters. For those who like to keep records this in particular is very frustrating.
Considering switching monitors and can not recommend this app or the Corentium Pro monitors due to the fact you have to use this app to send reports with the Pro. Completely discontinuing the old app is poor customer service on AirThings and shows a complete disconnect from the professional community
The old app could have professional reports previewed, named, and emailed in under a minute. The new app can take upwards of 5-10 minutes per test. You have to connect to the monitor which then takes longer than old app. Finalize the report. Reconnect to the monitor again. Generate report and add unnecessary information that clutters the report then email to your client and yourself which is labeled as some randomized set of numbers symbols and letters. For those who like to keep records this in particular is very frustrating.
Considering switching monitors and can not recommend this app or the Corentium Pro monitors due to the fact you have to use this app to send reports with the Pro. Completely discontinuing the old app is poor customer service on AirThings and shows a complete disconnect from the professional community
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Time Saver!
Templates are great and overall easy to use app & dashboard. Good job.
Old App was better
The latest update has bricked my monitors and I cannot use them until I plug them into my computer and fix them using the also equally useless pc software. Let me use the old app as a backup because now I’m losing money thanks to Airthings incompetence.
I’ll be going back to my tried and true Sarads.
I’ll be going back to my tried and true Sarads.
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Trading in our Corentium Pros for RadStar
This new app so far is a headache, time waster, and not made for Radon Professionals.
Not pleased.
May have to switch to a different company.
Not pleased.
May have to switch to a different company.
Too complicated
Airthings yanked their older, simple, functional app for in favor of this monstrosity. It’s more difficult and time consuming to set up a test, find out test results and send out a test report. Today, at a home inspection where the testing equipment had been preset, my client wanted to know what the result was. Do they need a mitigation system or not. That’s all they wanted to know. Instead, I find out I need to create an account, register devices, and wade through multiple pages of menus before I can present the test results with my client. Instead, I had to tell my client I needed to bring the equipment back to the office and will be in touch later. I was embarrassed to be using this equipment. When will Airthings remove a functional app from service again? Tests in the future look like they will be more difficult to manage. The Airthings Corentium Pro used to be top notch. In my opinion, that has changed. Going forward, I am putting my Radstar 300’s back into service and will research the Radstar 310s to see if they are a viable option to have reliable and simple test results with Bluetooth capability. Airthings may have forever lost me as a client.
**UPDATE**
A company representative responded to my review stating that an attempt at an App Store icon change resulted in the menu I saw stating the old Pro app was obsolete and prevented me from using the app, directing me to the App Store with the intention for me to load this Corentium Pro app.
I am still of the opinion that this app is overly complicated. It takes more time out of my day to send a report to my client than it used to. Test results are not as easily accessible as they used to be. I now have to wade through multiple pages of data and input information just to get the test results in order to present them to my client at the inspection. I always follow up with a formal report. As of this writing, the older Pro app is functional again. I will be using the older Pro app until as long as I can. The company representative did say a forced switch is in the works, “ If and only if everyone is completely satisfied with this switch and everything works properly on the new system.” Kudos to being honest. I’m sticking with you. It would be nice to have quick access to the test result average.
***SECOND UPDATE***
I continued to use the Pro app. Airthings has, again, removed it. I am not satisfied with this new app. I’m disappointed. This app takes up more time to generate a report and the report is more difficult for clients to read. There does not appear to be an option for an easy to read client report. This is not a product I want to use. I’m considering selling my hardware and moving platforms.
**UPDATE**
A company representative responded to my review stating that an attempt at an App Store icon change resulted in the menu I saw stating the old Pro app was obsolete and prevented me from using the app, directing me to the App Store with the intention for me to load this Corentium Pro app.
I am still of the opinion that this app is overly complicated. It takes more time out of my day to send a report to my client than it used to. Test results are not as easily accessible as they used to be. I now have to wade through multiple pages of data and input information just to get the test results in order to present them to my client at the inspection. I always follow up with a formal report. As of this writing, the older Pro app is functional again. I will be using the older Pro app until as long as I can. The company representative did say a forced switch is in the works, “ If and only if everyone is completely satisfied with this switch and everything works properly on the new system.” Kudos to being honest. I’m sticking with you. It would be nice to have quick access to the test result average.
***SECOND UPDATE***
I continued to use the Pro app. Airthings has, again, removed it. I am not satisfied with this new app. I’m disappointed. This app takes up more time to generate a report and the report is more difficult for clients to read. There does not appear to be an option for an easy to read client report. This is not a product I want to use. I’m considering selling my hardware and moving platforms.
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