WH2o User Reviews

WH2o
WH2o
Smart Energy Systems LLC

Top reviews

ADD AUTOPAY

ADD AUTOPAYYYYYYYY

Not working well

Wasnโ€™t able to pay my bill till 5 days later must be an issue on app

Payment day

You should include the day you want the payment for. For example, my payment is due on the 28th and I am necessarily paying on the 23rd.
Last month, I was late 3 days because my water bill hadn't arrived and I already had to pay interest. I want a pre-scheduled payment, something you should allow

Slow

Slow

Useless

The app has told me that I owe $114 for three months. The app will not allow me to change the amount that I pay. When I called the City of WH they said people have complained about that and I should stick with using the website. Fix the app or disable it.

App Rating

The App isnโ€™t the greatest when paying your bill. Several times I have tried paying my bill and it says payment cannot be processed at this time. Also, I would prefer to schedule a payment since I sit down at the end of the month to schedule payment s for the next coming month.

Will not accept pmt

This site needs help, took 3 times of entering cc info then finally after not working loaded bank info not user friendly and access to service is poor, yet quick to disconnect.

Should work great

App needs a major overhaul. It never works. Tells me to log on later most of the time. Plus. when I am to submit payment, I receive an โ€œapology error. Payments not accepted at this time. Try again laterโ€. Words to that effect. I end up logging on through my laptop or making the payment by phone. According to apple downloads, the app hasnโ€™t been updated in over a year.
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Excellent ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป

Great app! Easy to use, and it has always worked perfect for me ๐Ÿ‘๐Ÿป ๐Ÿ’ฏ useful!!

This app and website itโ€™s down a lot

Every time I try to log in on the app and website there is always an error.... what is up with the city of Winter Haven?

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