Now Support

Always here. Always ready.

4 reviews

Business

Productivity

Free

Click to generate a QR code for easy access to the app on the App Store

About Now Support

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

April 24, 2020
December 11, 2024
17.0+
4+
124.9MB
iPhone, iPad
Arabic
Czech
Dutch
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Developer of Now Support

ServiceNow Inc.

📦~ in 3 weeks

Updates frequency↘︎

📝1+ topics

Topics↘︎

🗣❌ unsupported

Your locale

🖼️Download

Icons↘︎

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2024 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

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What's New in Now Support

19.0.0

November 28, 2024

Fixed • Barcode scanner does not work properly • SVG images do not render in Now Mobile app • An error appears on app launch: 'No data available please pull down to refresh' • A success message is displayed twice when adding 'Log Incidental' to a work order task • User is not redirected to the barcode scanner screen • User is unable to remove favorited items from Now Mobile • App crash when closing and opening the app multiple times • An incorrect name is used when installing a build via TestFlight • "Link" type menu items in the mobile chat box are non-functional • Favorites are not saved after switching instances • Service Portal redirects to an incorrect login page if the session has expired • Geolocation topic block freezes on Now Mobile after the map is rendered • Mobile face ID login asks for a PIN when biometrics are enabled • A branding menu is displayed when the user isn't in conversation with a live agent • Security fixes Detailed release notes can be found on the ServiceNow product documentation website.

Reviews of Now Support

Most Recent Highest Rated Lowest Rated

Not sure why this is required to get support

The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.

@oneppo

a year ago

See 3 more reviews

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About Now Support

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Related topics

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Not sure why this is required to get support

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