ePool User Reviews

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Pool Technologie

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Bluetooth Setup Daily

After updating the software on the app we have to set up the Bluetooth connection daily for our machine. The app recognizes it under the list of devices but tells us to “Forget this Device” under the Bluetooth setting to re-pair. Problem is that out machine is not something that is indoors or above ground. It’s becoming a task to go and Pair the device every single day so that we can work with the app. We just got our machine and summer has just begun. Definitely not happy with what is going on. Hoping for an update to fix this bug.
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Response from developer

Dear Sir or Madam We are very sorry for the inconvenience caused. In order to solve your problem, we invite you to visit our website in the FAQ section, under the heading ‘connected pool’, to follow the pairing procedure: https://pool-technologie.com/faq-question-entretien-piscine/ Once you have completed all the steps in the procedure, if the problem persists, please contact our after-sales service on our free hotline, open Monday to Friday from 8am to 6pm. The Pool Technologie team.

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