Leave a Review ArriveCAN
DOB glitch
Glitch with birthday. Automatically subtracts two days off. Huge problem as need to board plane soon.booms1234
Developer Response
I would recommend uninstalling ArriveCAN, restarting your device and reinstalling ArriveCAN, and if this fails to attempt submission through our web version (available through the following link) as a work around. For more troubleshooting, please visit Canada.ca/ArriveCAN or the ArriveCAN Get Help web page for further technical assistance.2nd rate
Typical government piece of junkTed In new west
Confusing…
I don’t know what “ArriveCAN” app the government has, but they continually ask me to go on the app and report if I have symptoms. There’s no where on the app to do that… ??? … it only allows you to pick an arrival date and that’s it. No daily reporting or anything of the sort. This is extremely confusing…
UPDATE: developers are good at feedback I’m impressed. However, it was stated that the app sends you a notification every day at 10am. I’ve quarantined 4 times due to work travel, and not once have I received a notification to report symptoms. Note that I *DO* have notifications completely on (banners, Home Screen, persistent, etc) and do not get these notifications. Would be glad to work with developers to sort it out because I’m sure I’m not the only one.Show lessRGHTYJRG
Intrusive App
This app is another way for the Canadian government to track people and impede personal freedom.Bradgbrad
Developer Response
Please feel free to review our Privacy Notice for guidance on how and with whom your information is being used. For more information and to read the Privacy Notice, please visit Canada.ca/ArriveCANArriveCAN
1.) The prompts are very confusing. 2.) The “Save and Close” feature takes you completely out of the program, which means you have no way to verify anything is being saved until you reach the final screen. 3.) The wording of many questions is awkward and ambiguous. You are expected to be completely transparent (good thing). But the wording of many questions causes you to struggle with your answer. 4.) The disclosure appears to provide the Canadian government virtually unlimited access to do what it wants with my phone. I thought the sole purpose was quarantine compliance in Canada. 5.) I filled out the ArriveCAN registration 4 days before I am scheduled to cross the border. Am I being tracked right now by Canadian authorities even though I am still in the US? That should not be the case, but how do you know?Show lessapple2eat
Developer Response
Please feel free to review our Privacy Notice for guidance on how and with whom your information is being used. For more information and to read the Privacy Notice, please visit Canada.ca/ArriveCANApp solves nothing
Legislatively forced on us, this app solves nothing. Do yourself a favour and don’t travel to Canada.Kertz
Developer Response
For more information on ArriveCAN, please visit Canada.ca/ArriveCANArch can
As a commercial driver this is a waste of time. All information is already attended to my truck before entry. Only one question on how you feel. If it’s about tracking people the border knows everythingDi222ver
Developer Response
For more information on ArriveCAN please visit Canada.ca/ArriveCANCannot choose “None of the above”
In “what’s the purpose of your travel” page, you can choose any of the other options except the “None of the above” option. The little circle of this option does not work.
V2.14.2Hanqin1863
Developer Response
Thank you for this notice, we are aware of this issue and are working to resolve it. Please ensure in the coming days that you keep the app updated to the latest version so that you receive the fix when complete. As a work around, you can also sign in directly to the web form, link available at our web page below, and complete your submission through there. You will have access to your receipt through the app on your device once submitted through the web version: Canada.ca/ArriveCANReporting is one day late on app..
Hello,
I was able to use my app to cross the border as the border guard said my information indicated that I filled out the app. Unfortunately, reporting my daily symptoms seems to be a day late. I received a call from health Canada which notes my arrival date and my quarantine aligning with that, but when I fill out my daily symptoms on the app, it seems to be reporting one day behind. I am concerned as to which to follow. I also completed all necessary updates and it is still one day behind..
Suggestions? It says I should not delete while quarantining so I am apprehensive to do anything..Show lessCloBeeEeeGee
Easy to use
The App itself is easy to use when I filled in my information on the morning of my travel. However I wasn’t able to do much more using the App other than resubmitting my travel information all over again. I had to rely on the emails from ArrivCan to then report my daily status at the website directly. I then did the App update which subsequently allowed me to provide a status update in the App.
I would suggest that a simple user guide be provided so users know what to expect.
Overall the App is an excellent effort especially when trying to make it work across a multitude of smart fone platforms, each running its own software version.Show lessAkula13
Developer Response
Thank you for the recommendation, we are glad to hear that ArriveCAN is working well for you, if you need more information, please visit us at Canada.ca/ArriveCAN
