Can’t log in
Reporting absence
Response from developer
We are sorry to hear that you do not think that the new version of Cognita Connect is an improvement. All feedback is welcome and if you would like to talk to us further about this then please contact support@weduc.com
Teams is better
Please let the work again on a Mac
Very poorly designed
So much potential
Response to comment: Make this a native app and not some web based junk!
Response from developer
Sorry to hear you have issues with the app. We often make changes based on user feedback so if you have any specific features you want to see changed please contact us at: marketing@weduc.com Thanks.
Enable forwarding messages to an e-mail address
However, if you are sent a message with 10 different attachments to fill or print, it’s just not practical to manage this through the app.
Not being able to forward messages to an e-mail address is a very frustrating omission.
Response from developer
Thanks for your very constructive comments. There is a forms function in the app that should remove the need for completing attachments that ask for consent etc. You can also open docs on iphone in icloud or open them in the app and then choose another app on your phone (eg. mail) to then forward the doc to your own email account. More than happy to discuss further. Please contact us at: support@weduc.com
Feedback
Generally useful, but needs a change around email. Key useful thing about email is you can search and refer back items, which you cannot do using this app.
- Either you need to be able to search the inbox
- Have a setting where users can choose to have all emails sent to an email address
- At the very minimum be able to forward the email on to yourself or another user.
Response from developer
Hi there. Yes, we have listened to feedback about the in-app messages (which are different to email). We are looking at adding the search facility to our roadmap for future development. Thanks for the input. If you have any more please send to marketing@weduc.com
Crashed
No accessibility at all.
Now I can’t view e-mail in my system font size like I could before they moved to the app and I can’t even copy and paste from e-mails to a text file to increase and text wrap them. There just nothing and it prevents the system wise features from working properly with it too unless I screen zoom and have to scroll back and forth constantly for every line. It’s a real problem for me.
Response from developer
Thanks for the constructive feedback. We now have the ability to increase the font size. If you have any more ideas please send through to: marketing@weduc.com Thank you!
