ReDi User Reviews

MED-EL Elektromedizinische Geraete GmbH

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Frustrating and misleading results

All the exercises are designed to test your ability to hear with the sound processor. Many of the exercises are ones where you listen to a series of spoken phrases that you have to sort in the order you hear them. Here’s the flaw: the app includes phrases that are not among the choices. If you doubt yourself, you will get the false impression that you aren’t hearing as well as you actually do. If you know that the app is mistaken, then you get frustrated because you have to get a failing score to get out of the exercise and move into the next. It’s useless!

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Slimed can

2 months ago

Response from developer

Thank you for sharing your feedback, and I’m really sorry to hear about the frustration you’ve experienced with the exercises. We completely understand how disheartening it can be when things don’t seem to work as expected, especially when you’re putting in the effort to improve your hearing. In some exercises, the full list of spoken phrases may require scrolling down the screen, and this could be why certain phrases weren't visible. We’ve just released a small update today that now includes an indication if scrolling is needed, so you’ll know when there are more options below. Could you please try the updated version and let us know how it goes? If the issue persists or the app still doesn’t work as expected, we’d appreciate it if you could tell us exactly which exercises are problematic to professor.artie@medel.com so we can investigate further. Thanks again for your patience, and we hope the update improves your experience!

Buggy but pretty helpful

I can’t find instructions in the app, so I’ve fumbled around a bit. But now that I’ve used it a number of hours, I’ve learned my way around some, and find it helpful. Some of the exercises seem to error out almost as frequently as they work. For example, you’re instructed to listen to a sequence of five tones, and describe whether it is ascending, descending, or some combination of the two. it will play two tones, and then the remaining three tones are not played. Or the exercise will begin, but then spin and eventually show a single word “error,” without further explanation. But other exercises work really well. As you complete exercises, additional exercises become unlocked. It isn’t always easy to tell which ones you’ve done. If you accidentally tap “skip,” there’s no way to go back, which is frustrating. Remember you can always tap the speaker button to listen to the word (or instrument or whatever) again.

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CommanderDavy

3 months ago

Response from developer

We’re glad to hear that you’ve found the app helpful, and we’re sorry for the inconvenience you experienced with the audio errors. Thank you for taking the time to provide such detailed feedback - it is vital for better reaching our valued customers. We wanted to let you know that we’ve recently released version 2.4.8 of ReDi, which specifically addresses the playback issues you mentioned. We hope this update improves your experience, and we appreciate your continued support. Best regards, The ReDi Team

Sometimes Works

Weirdly, my favorite part about this app is listening to the instructions. The exercises themselves seem to error out almost as frequently as they work. For example, you’re instructed to listen to a sequence of five tones, and describe whether it is ascending, descending, or some combination of the two. it will play two tones, and then the remaining three tones are not played. Or the exercise will begin, but then spin and eventually show a single word “error.“ It seems like it could be really helpful, but it is way too buggy.

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CommanderDavy

4 months ago