No happy hour and 1.5% fee
First off, taxes are 9.5% and the app adds a 1.5% fee so you are paying 11% fees with this app. Outrageous!
Second, the app does not offer happy hour prices. So it overcharged me $12.00 on a Sunday when anyone calling an order in gets better prices. Total rip off. Managers don’t care. Never ordering to go here again.
Second, the app does not offer happy hour prices. So it overcharged me $12.00 on a Sunday when anyone calling an order in gets better prices. Total rip off. Managers don’t care. Never ordering to go here again.
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App is broken
This app is broken in many ways. It backs out to schedule time and erase the order. It will not allow me to purchase items because of sub selection not working. The cart doesn’t indicate if you have items loaded or how many. Each time to purchase the list it route back to the main page. i have try to order and just become mad at the app. Its crap!!! I used its also three weeks back and has alot of the same issues. Because u have switch to this app i can no longer order online togo, which we do on Sunday's normally for the last year. Also, you all lost out order a couple weeks back and we waited like 2 hours, went I was told 25mins. Good luck, with your new app, i would charge back the company that made it for every week this crap dont work right.
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Response from developer
We're sorry you had this experience. There were some minor bugs on particular iOS versions that were resolved immediately following app launch. We would like to speak with you regarding your experience. Please contact app@hiro88.com directly so we may get details from you and take care of you to make up for the experience. Thank you.
Great app for takeout
Quick intuitive screens for the menu, and easy checkout. Just add wait times and a few pay options (PayPal, Apple Pay) and it’s golden.
Response from developer
Thank you for the kind words joeashley5. Wait times are now added. You will see them when selecting the restaurant location and also after checkout. New payment options, including Paypal and Apple Pay, are on the roadmap and will be implemented shortly. Thank you for using the app and for your continued support and business.
