GoodRec (ex Just Play) User Reviews

GoodRec (ex Just Play)

Lewis Black

Health & Fitness

Sports

Reviews Summary

Positive highlights

🤝

This app hasFriendly and welcoming community

⚽️

This app hasOrganized and competitive pickup games

📍

This app hasWide variety of field locations

🕰️

This app hasFlexible scheduling with games at different times

🏆

This app hasSkill-level matching for balanced games

📸

This app hasPhotos and videos captured of games

🗣️

This app hasIn-app communication with hosts and players

🎉

This app hasGreat way to meet new people and stay active

Negative highlights

💰

This app hasExpensive pricing for pickup games

🔍

This app hasLack of in-app customer support and refund policy

🕰️

This app hasLast-minute game cancellations without notice

🤔

This app hasUnclear skill level matching at times

🚫

This app hasDifficulty deleting user accounts

🤨

This app hasConcerns about outsourcing and lack of local presence

🚧

This app hasOccasional issues with field access and organization

🗣️

This app hasLanguage barriers and communication problems with hosts

Top reviews

Most RecentHighest RatedLowest Rated

Scam by Montreal group

I was scammed into our Montreal Facebook group about activities. Nowhere was it mentioned it was a paid activity and then being told to download this to participate. I declare this to be an open scam strategy with the help of this app to lure people in. Avoid this like a plague.

Andy @ Montreal

2 years ago

Expensive and running the sport

$10 to play a pick up game? Literally just go to the park and find some soccer players 🤦🏻‍♂️

Review3727

2 years ago

Just Play was exactly what I was looking for

When I moved to NYC I knew almost no one. I spent time looking for pickup soccer with random groups and never felt like I found the right fit until I started playing with JP. I started playing 3x / week all around the city and gave me the chance to experience new places and meet new people.

I’ve since played games in Detroit, Chicago, and Phoenix and always have a fun time. Best way to get a workout for sure 🤟

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ZMPP4

2 years ago

Response from developer

No doubt a game will ALWAYS be the best workout! It seems like you're a true OG with us and have played all around our favorite destinations. Thank you so much for joining us early along in this dream, let's keep up the good games.

They stole my money

I was in town on vacation and I signed up to a match. It didn’t end up getting enough people so they cancelled it. Now they won’t give me my money back. I should have listened to all of the other bad reviews saying the same thing 🥵

Slcde3

2 years ago

Really bad experience and not recommend for socializing

The organization is awkward and I felt like I was kicked out of the game. And also unable to deposit the stupid game credit back to my bank account is definitely a red flag for me.

Qiyixixi

3 years ago

Great App

Great app. Great chance to play with good friend all skill level people at any time. 5 star

zachkorea

3 years ago

Loo$e or Risk everyone’s health

The system has a blank which in times of COVID could have serious consequences. They don’t refund credit even with valid reasons. They don’t even care to listen. So, if you tested positive or got around someone who tested positive, you still either loose your money or show up and risk everyone else. They could easily grant your credit for a future game. Also, games are overpriced and JP does not pay hosts nor does it cover basic needs for the hosts such as laundry. Therefore, don’t be surprised if you have to play with some dirty sweaty training bibs they provide. Of course, there’s a lot positive about the experience but there are several positive and few critical reviews here).

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Santo Místico

3 years ago

Response from developer

Hello Santo Místico - we are very sorry you felt this, our team should've done a better job at communicating that during COVID and still today if you have any emergency, injury or you being sick is keeping you from a game we absolutely issue any refund so you can reschedule your session when you're back to health. We don't want to put you as a player or the rest of the team at risk whenever this happens. Our automatic system is a computer on the app that can only sense how much time before the game a spot is removed, but us as humans behind the app are here to listen to the reasons you do so and refund you through your preferred method. We have changed to improve all these communications efforts and support for hosts to, making sure your game has the proper equipment to enjoy a good session. We'd love to give you a free promo code on us to play in your next game and see the changes we've made. Hit us up at customersupport@goodrec.com and we will do everything we can to show you things are cleaner and processes are smoother than ever before.

Good play

I went to my first game in last Monday and it was well organized. The right amount of people showed up and rules were followed. If more people get on the app the better it will be.

nirav_p_assar

3 years ago

App crashing

Changed location to Miami volleyball from nyc volleyball and app won’t open/load anymore

katyafy65

3 years ago

Extremely Useful

I love this app! A few reasons: -They host pickup sports matches and it’s the prime method I get my workouts in. I’d much rather be playing sports I’m passionate about than be in a gym -The games are well organized and generally high-quality -I’ve been able to make many friends through this community! It can be harder to make friends in a big city, but this is a really easy way to do so I can’t wait to see what comes next!!

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Andysmccoy

3 years ago

Response from developer

Hey Andy! We feel you, 100% the best way to get a workout in is on the field. Games have been our way to get to know new people and explore town. Thank you so much for sharing!