Leave a Review Uber Eats Manager
Don’t engage with Uber
Uber made my business down. No one takes responsibility.alexparkholymoly
Hate it
I hate this app- I have 2 small restaurants, and I can’t do anything g on this app- I have to call in every change- not sure if it works better on an android
Grub hubs app works perfectlyHedgames
Delivery
Their delivery guy Gregory didn’t deliver to my address! He delivered to someone else!!! I ordered on Logan’s Restaurant website and now I’m given the run around about my order!!! This Uber Eats is hard to get in touch with!!!! Never again!!! Don’t waste your money or time!!! 🤬I would not even give you one star!!Show lessAuburn Girla
Need to fix their app
Not able to sign in on their tablet.panwarx ankitttt
Why Can’t I See What’s On the Screen?
I hate this app so much because it never shows the order full screen so I can’t read the order. I have to delete it and redownload it every time just to be able to see what’s on my screen. I have to do that for every order because it will only fix it one time. I always check to see if you guys have “improved that bug”, but you haven’t and I’ve been using this app for six months now.Show lessJess1992allover
Not for new business
It’s unbelievable that they made me wait for 2 months telling me during all that time “call us again”, “you have to wait one more week”, “you have to fill up the form again”
And today I called again and the answer was that basically they don’t want to add my stores like “mine” in Uber because it is not necessary, the have “a lot of stores like this”
I am a florist, my flower shop is very different than the other and it’s very offensive and disappointing that they select just the people that they want or “need” instead of giving everyone the opportunity to their business, they didn’t even ask or know what I can offer.
They told me that I have to call again if i wanna do business with them and of course I will not do that, i already opened several accounts in other platforms without any issues or crazy waiting periods like I had with Uber eats. I HATE WRITING BAD REVIEWS BUT THIS NEEDS TO CHANGE FOR EQUAL OPPORTUNITIES FOR EVERYONE.Show lessMSSC MACF
Worst company to deal with
For restaurant partners Uber refunds are a nightmare. Even after providing Cctv footage of items being made and given to driver they still wouldn’t refund my money as the customer complaint that item was missing for every item on the order. How is that even possible that customer received the order but all items were missing? Does that mean he’s received empty bag?? Ridiculous!Show lessShehzy27
Useless and timewaster support team
The support team is absolutely useless and timewasters, I called them 10+ times, all they say Is sir please wait 3 minutes until I find your details, then either they say that they cannot find my details on the system or say please send us email we’ll get back to you, even after many emails I sent nothing happens.
They don’t care at all, all they care is their 30% commission on the order + extra 20% vat tax added on total weekly commission.
Merchant support team is only there to sit there do nothing and nothing and nothing and get paid. I cannot believe how you employ these people.
Elon Musk should buy this company too and fire all those useless employees, just like he did with twitter lately.
I think I will close my account very soon if it carries on like this.
Uber eats, you have to improve or you will lose even more of your market share worldwide, I’m so fed up and angry with your team. You need to be professional when you deal with $millions, or someone else will do better and take your seatShow lessAli2win
Our restaurant never got paid
Our restaurant started the account with Uber eat 3 months ago and since then we never received any payment, every time I call customer service it’s someone from overseas that can’t do anything except saying they will generate a case number and that someone will contact us which never happened, I also emailed them with no response, I called them over 12 times and nothing happened.Show lessAlex1977034658$
enter 4 digits screen
’can’t even get on the app it’s locked me to the enter 4 digits passcode but did not accept it and now won’t let me go back I have deleted the app and tried reinstalled it and still just go back to same screenleedslads2014
