ZUMIMALL User Reviews

ZUMIMALL
ZUMIMALL
Shenzhen Junan Technology Co., Ltd.

Top reviews

Works perfect

It’s working perfectly

Confusing sensitivity settings

Detection Sensitivity says, “If there are frequent false alarm pushes, please reduce the sensitivity; if it has occasionally missed some events, please increase the sensitivity”, but Humanoid detection sensitivity says, “ If there are frequent false alarm pushes, please increase the sensitivity; if it has occasionally missed some events, please reduce the sensitivity”.

I think that both should go the same direction and this makes me feel like the developers made a mistake since the sentence are the same except the words increase and reduce are switched.

I’d be happy going up to a 5 star rating, if this got straightened out.
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Good product

We have 11 cameras that we use out on a lake for security and monitoring our steelhead trout fish farm. They have survived -40 winters 37 deg C summers and 90 mph winds. The app works great, although it needs to be easier to transfer ownership control of all the cameras to different members on our group. That’s not an app issue, more administrative. I’d also like to see more options for saving grabbed frames and video clips.
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Outside Battery camera

The best battery operated camera I have ever had. Previous makes have failed within 12 Months. Picture Clarity is excellent as is the sound Quality. Highly recommended.

Caméra de surveillance

Tres bonne caméra,,, et belle qualité d’image aussi, merci

Response from developer

Dear Raywar, glad we can get your approval. Hearing the voice of each user and making customers satisfied is what ZUMIMALL pursues. For any comments or suggestions in the process of using ZUMIMALL, please give us your feedback by email to Support@zumimall.com. Have a nice day!

Good camera, decent app…one suggestion

I bought the cellular camera to use as a security device at my construction site, where there is currently no internet availability. The camera works pretty well (a bit on the slow side) but there are a couple changes to the app that would make it even better as a security tool:

1. I like the audible alarm feature. Meaning you can set the camera to sound an alarm when human motion is detected within a certain area and within a given time period. The problem is the alarm only stays on for a short period of time, while the subjects are within the field of vision. SUGGESTED ENHANCEMENT: The app should allow the user to set the length of time that the alarm sounds for when it is triggered.

2. The app allows you to set a notification on your phone when the alarm is triggered. This is good but the only available the notification is too subtle. If you happen to be asleep when the alarm is triggered, the notification (in the form of a quick tone and banner on your screen) is likely too subtle to wake you up. SUGGESTED ENHANCEMENT: The app should allow you to choose a notification that is in the form of an alarm. Meaning if you’re in a different location from the camera and it detects human motion during a specified time window, you should be able to choose a persistent alarm that goes off in the app as a notification so that you’re much more likely to hear it right away.
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Response from developer

Dear Hancock, glad we can get your approval. Hearing the voice of each user and making customers satisfied is what ZUMIMALL pursues. For any comments or suggestions in the process of using ZUMIMALL, please give us your feedback by email to Support@zumimall.com. Have a nice day!

Why just 3 stars

The reason for 3 stars is related to my circumstance. We have had our cameras for over two years. However, I have not had to interface with them until just recently. In the past my husband had taken care of them setting and charging.
Now that I’m trying to do it, I find the information on the app is not intuitive enough to help me do most of the functions. I want to erase all the pictures it took of me while I was taking them down and trying to charge them but I can’t find a little trashcan or other indication of how to delete the unwanted captures.
Improving the app instructions would be very helpful.
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Response from developer

Dear Kemo525, sorry for the unpleasant experience. Hearing the voice of each user and making customers satisfied is what ZUMIMALL pursues. For the problems you encountered during use, would you please give us feedback by email Support@zumimall.com? We will try our best to help you solve the problem. Have a great day!

Facile d’utilisation

Facile à configurer et facile d’utilisation. 🙄Si vous (Zumumall) ne faites pas comme mon ancienne caméra (autre compagnie), c’est à dire:⚠️ inutilisable après une mise à jour après 2 mois d’utilisation⚠️, alors je la recommanderais. Sinon ce sera ma dernière et je n’aurai pas d’éloges à faire 🙄. Mais pour l’instant, j’adore ☺️🙌
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Very good cam & sw - a great value

As I am exploring using this camera and software, i am finding it to be very easy to set up and use, move around to different locations to figure out how it works, what it picks up and what I can manually record.
It only triggers recording for people. Clearly this is by design, as most buyers purchase it for security. For that i would judge it to be ideal and a great value for the money!
However, I actually bought it to be my “critter-cam” to capture and record animals and birds coming over the fence from the wild lands beyond. So far it appears that it will at most trigger recording on motion from larger mammals and those only when it is very close to the subject. It does not trigger on birds at all, even on the highest sensitivity. But I can still record birds when I monitor it live and simply record manually when they appear!
Otherwise I think its a great camera - excellent picture, includes sound recording, has great night vision too. I’ll probably get another camera for front door security!
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Keeps crashing

I give up. All of a sudden ( an update? The weather? Goblins? I dunno) neither of my cameras work. The app loads only occasionally. Re-installing the app did nothing. Can’t deal with the instability anymore. Time for a different solution.

Version 4.4-the version that was promised to fix all the issues- has not. Live view crashes, making the whole thing useless again. Please roll back and re-release. This is maddening. The latest update breaks the app making the whole system useless. This is now an old issue, the website noted an issue with the server, but not the app. C’mon y’all please fix this asap as everyone now has a very expensive and useless wall hanging.
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Response from developer

Dear wo different names , sorry for the unpleasant experience. Hearing the voice of each user and making customers satisfied is what ZUMIMALL pursues. For the problems you encountered during use, would you please give us feedback by email Support@zumimall.com? We will try our best to help you solve the problem. Have a great day!

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