Pretty useless
Very slow, needs download or constant internet connection and park ticket booth wifi not functional. Very slow to load and not much functionality. Maybe try another app or hire a guide
Slow and broken
Unfortunately, the content and functionality of this app is exactly what you need for a self guided tour. A nice map with points of interest with descriptions. This is all made useless by how broken the app is.
Every tap takes 10+ seconds to register. Never seen an app this slow. Often times nothing will happen at all when you tap something.
Scanning your ticket QR works and is a nice feature, but most people will have a digital ticket on their phone, how are you supposed to scan it?
When you try the manual entry, the keyboard covers the field, so you can't paste. You have to type blind. Then it said "wrong number" 3 times, I kept retrying without changing it, and it randomly worked eventually.
Then inside the app, it says I have 3 tickets. I only bought 2... Weird!
Would be great if we could pre-cache the map contents on wifi and then use the app offline at Pompeii. Or at least cache it in temporary memory after the first time it's used. As it stands, it streams everything live from the internet... Might as well be a website!
But overall the fact that it's so unresponsive makes it unusable. A real shane.
Every tap takes 10+ seconds to register. Never seen an app this slow. Often times nothing will happen at all when you tap something.
Scanning your ticket QR works and is a nice feature, but most people will have a digital ticket on their phone, how are you supposed to scan it?
When you try the manual entry, the keyboard covers the field, so you can't paste. You have to type blind. Then it said "wrong number" 3 times, I kept retrying without changing it, and it randomly worked eventually.
Then inside the app, it says I have 3 tickets. I only bought 2... Weird!
Would be great if we could pre-cache the map contents on wifi and then use the app offline at Pompeii. Or at least cache it in temporary memory after the first time it's used. As it stands, it streams everything live from the internet... Might as well be a website!
But overall the fact that it's so unresponsive makes it unusable. A real shane.
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Never could get it to work
Scanned both me and my friends tickets that we had just bought and couldn’t get it to recognize them. Even tried manually typing in the code and no luck. Useless for our trip.
Useless.
Doesn’t work at all. Even with a ticket.
Embarrassing for Italian tourism….
Embarrassing for Italian tourism….
Not useful at all
I was told to download this app at the entrance rather than get a paper map. The all doesn’t have a map at all, doesn’t point out any facilities except some chosen highlighted sites. It’s not user friendly and generally doesn’t work well. It should be made better or they should just give you a paper map because this app is a joke.
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Worse than useless.
Don’t waste your time, get a paper map. One of the most annoying apps I’ve ever (tried to) use.
Flawed in many ways; essentially unusable
App declared my valid order number as invalid. Had to scan someone else’s bar code to use app. After a few minutes of inactivity - well, there some walking to do - app logs you out and asks if you want to restart your tour. Really? And if you don’t have connection on that restart - it’s spotty in the park - it just keep spinning. Also, the content keeps trying to load online… why? It’s an app! Please keep at least something offline. Then, the site popup gives you a cut off 3 line description and the asks you to load a little more with another tap, it’s just annoying.
Eventually, the app couldn’t reconnect and just failed. There’s so much the app could do but it doesn’t: it could read the descriptions to you. The content could be more engaging. It could suggest an itinerary that covers the essentials.
Hire a good user experience designer; and if you have one, fire him/her.
Eventually, the app couldn’t reconnect and just failed. There’s so much the app could do but it doesn’t: it could read the descriptions to you. The content could be more engaging. It could suggest an itinerary that covers the essentials.
Hire a good user experience designer; and if you have one, fire him/her.
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