I cant send messages,and pictures and i cant receive too
This is the most useless texting app i have seen, i dont know why i can’t text and send pictures and I cant receive messages and pictures too, i think you need to fix this
Why I don’t receive pictures from friends to my SwitchUp number
Why I don’t receive pictures on my SwitchUp number
Was working - Now it is not
I use this for a business line. It was working great till this past week. It has been impossible to conduct business when it lags and gives error messages. I have restarted my phone multiple times. Made sure the app and my phone are up to date. Still no improvement. Please fix the app ASAP so I can conduct business!
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An system error occur
Unable to send text
A joke
We use this app for our business, but have been having issues where we can’t even use it AT ALL. Trying to contact someone to help is IMPOSSIBLE. And when they finally decide to reach back out all they have to say is they are aware of their problems. Excuse me? We are a business we cannot afford to have that lame excuse while we are possibly losing business. And if you are aware of your problem how about you reimburse your customer or even contact them to answer their questions. Terrible company terrible idea. I would have anyone who uses this as a means of important communication to reconsider as it might not even work and to pay for something that doesn’t work is a cheat of your money.
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Terrible - business ruined
This is the second time this has happened. I can’t believe I relied on this service a second time. When I have tech issues there is no number to call. I’ve sent my support request over an hour ago and nobody has responded. My business relies on this second line. Literally leaving right now to go buy a second phone to never have to use this app again (or any second line app). Not realizable for serious business needs.
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Horrible customer service- losing money to glitches
We have lost bookings due to this apps inability to perform as it should. Requests constantly “time out” when trying to send texts and calls, clients texts won’t send to us and then we look unresponsive. Then when I logged out to try and reinstall the app, now we can’t log back in! Same error message “request timed out.” This is a business app, without even a phone line to call for assistance. If you care about the reputation of your business and being responsive to your clients, just shell out the money for a traditional business phone. Currently, we really wish we had. So disappointed.
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Can’t get rid of it
I unsubscribed from this service and deleted this app. My phone still acts as if I have it. I get tons of scam calls on this number, plus they gave this number to multiple company’s trying to solicit business from me. I can’t get rid of this thing! The app is gone and I’m unsubscribed yet switch up still rings ON MY PHONE ALL THE TIME.
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Business phone
Im not getting authentication texts or all my phone calls. I contacted support multiple times before i got a reply. The answer they gave didn’t correct the issue. Ive done a sign out and uninstalled and reinstalled. Im still not getting authentication text or all my phone calls.
No support at all
I used this app and it worked. I warn you though, if you ever have issues with this app you will be at the mercy of whom ever decides to get back to you only via email. They have poor customer support.. submit a ticket and hope that they get back to you within maybe 48 hours.
I used the app for a short time for my personal business to separate phone calls. Eventually I needed to upgrade from this app to a real phone. So I went to ATT with the port number provided and had the number transferred. It didn’t go so smoothly and even after cancelling the SwitchUp service and deleting the app and alllllllll the hours on the phone with ATT trying to troubleshoot, phone calls are still being sent to the app.
I’ve continuously reached out to SwitchUp support and expressed my concerns and am still trying to resolve this issue. But nobody seems to really care.
I will never use this cheap crap again.
I used the app for a short time for my personal business to separate phone calls. Eventually I needed to upgrade from this app to a real phone. So I went to ATT with the port number provided and had the number transferred. It didn’t go so smoothly and even after cancelling the SwitchUp service and deleting the app and alllllllll the hours on the phone with ATT trying to troubleshoot, phone calls are still being sent to the app.
I’ve continuously reached out to SwitchUp support and expressed my concerns and am still trying to resolve this issue. But nobody seems to really care.
I will never use this cheap crap again.
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Response from developer
Hi! We're sorry that you had a bad experience with SwitchUp. Please reach out to ATT to complete your Port out as we do not have any control of that process. Thanks, The SwitchUp Support Team
