Worst app ever
Response from developer
Thank you for your feedback, and sorry to hear you're experiencing issues with the resident app. We've looked into the Chats feature and no issues were detected. However, it's worth nothing that to see All Chats again (same as initial Chats load), you need to unselect the specific group. Hopefully that helps. If there's indeed issues loading all Chats, we'd recommend you uninstalling and reinstalling the app to ensure you're on the latest app version, and hopefully that will fix the issue for you. Alternatively, please reach out to residents@quintainliving.com and further support can be provided Thank you.
Never works
Never works.
Can’t upload messages, can’t read new posts. Either discontinue or put a bit more effort into it
Response from developer
We're sorry to hear you're experiencing issues with the Quintain Living app. We'd recommend logging out and back in to ensure a fresh data sync. If this doesn't solve it, uninstalling and reinstalling the app would be recommended. If you still have issues, please reach out to residents@quintainliving.com. We'll then provide further support. Thank you.
Very poor
Response from developer
Thank you for your feedback, and sorry to hear you're experiencing issues with the resident app. If the app data seems out of date, logging out and back in might force a new data sync, we'd recommend trying that first. If that doesn't solve it, can you please reach out to residents@quintainliving.com so we can look into any specific issues with your account? We will then provide further support.
To whom this May concern
Response from developer
Thank you for your feedback and sorry to hear you're experiencing issues with the mobile site. Can you please email websitesupport@quintainliving.com with further details of your OS and browser please? Our tech team will look into this. Thank you.
The app is a failure.
I can’t copy the WiFi code through the app, it just comes up as ‘missing’.
I can’t report the issue because when I do, it hits an error and tells me it’s an invalid input.
All of this could be avoided by investing your concierges with trust and information, and writing stuff down instead of using this dystopian app that doesn’t work.
Response from developer
We're awfully sorry to hear you're experiencing an issue with logging into the residents app. If this issue is still occurring, please email residents@quintainliving.com with more details and we will provide further support. We really appreciate your feedback so we can improve the experience of our residents.
Awful
Response from developer
Thank you for your feedback. We're sorry to hear you're experiencing an issue with our app. If this is still occuring, please email residents@quintainliving.com with more details and we will provide further support.
Keeps logging out
Response from developer
We're sorry to hear you were affected by this temporary issue which was causing our iOS users to be logged out every 24h. A fix for this is in the latest app release, if you could ensure you're in the latest version of the app this will be resolved.
new tenant unable to access
Response from developer
We're sorry to hear you're continuing to experiece issues logging into our Resident App. If you could please email Residents@quintainliving.com stating that you're still not able to log in, the team will be happy to assist and look into your credential details.
Terrible App
Response from developer
We're sorry to hear you've experienced an issue with the Quintain Living resident app. We're continuously looking to improve our app for our residents. If the guest parking booking issue persists, please email residents@quintainliving.com and they'll be happy to assist.
Cant report error
Also the resident forum is very luckluster
Response from developer
Thank you for your feedback. We're sorry to hear you're experiencing an issue with our app. We have addressed this bug in the 'Report an issue' feature, so we hope the recent updates have improved your experience on the app. If you are still experiencing issues, please email residents@quintainliving.com, and we will provide further support.
