Upset
I can’t get food ordered because there’s no state near where I live! 😡
Bug Or Something
I’ve had my canes account for about a year now and I’ve ran into multiple problems using it such as the app won’t letting me login saying I was banned from the website when I haven’t used my app in a while and my Caniac rewards not loading. And from my understanding and everything so far this only happens to me and I don’t understand why, FIX THIS.
UPDATE: Thankfully my problem has been resolved I believe it was just a minor bug with my account but when I reached out the the Canes Team they really helped me out ALOT with my issue and now iam receiving my rewards and canes caniac emails again.
UPDATE: Thankfully my problem has been resolved I believe it was just a minor bug with my account but when I reached out the the Canes Team they really helped me out ALOT with my issue and now iam receiving my rewards and canes caniac emails again.
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Response from developer
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Error After Update
This is ridiculous. First, I’m forced to update the app before using it “to make things better”. Then, when I do that exact thing, I can’t use the app anymore. What’s the purpose of a mandatory update “to make things better” if it doesn’t actually do that. Nothing I have done makes it to where I can log in again. I can’t share an image to show the error but it keeps telling me that, “You are being rate limited” because the owner of the app has temporarily banned me from accessing it. I can’t even make an order without signing up or logging in. Maybe another mandatory update needs to happen to actually make the app work. I’ve never encountered this in the many apps I’ve downloaded and it makes me want to stop going entirely. If I’m “temporarily banned” after updating the app, maybe I’ll just forget that the company exists.
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Response from developer
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.