SANS OnDemand User Reviews

SANS OnDemand
SANS OnDemand
The Escal Institute Of Advanced Technologies, Inc.

Top reviews

Auto skip broken

Sometimes auto skips for no reason.

Lots of opportunity for improvement

1) Takes some work on the IPad to get the screen to rotate on its side.
2) Should have the PDF available through the app as well and the audio in case someone wants to listen on their commute.
3) PDF should have a PDF text-2-speech, where it ignores the head/footer and watermarks. Also so you can have the course read to you during your commute.
4) Sometimes just crashes with no error messages.
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Works great!

Not sure where all the negative reviews are coming from, my experience has been excellent

This App is Terrible

Wonโ€™t load content and broken UI.

Response from developer

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced. For additional support, please contact us at ondemand@sans.org.

Buggy, randomly stops doing landscape

I like the idea of course material on m hi pad, but the app is just not mature enough, is glitchy, doesnโ€™t sync my progress well and randomly stops doing landscape.

Poor app.

I download my course videos to watch them when I have no internet access. Then I close the app for a little bit. Now all my course videos need to be downloaded again. What??? Canโ€™t ever get the app to stay in landscape mode because of poor coding with the gyroscope. Trying to force landscape mode with orientation lock is a no-go as well, as the app only locks into portrait mode when orientation lock is enable. This app has been like this for ages and apparently, no developers have felt the need to fix these things. For a companion app for class videos, itโ€™s a very poor experience.
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Response from developer

We are sorry to hear your experience with the app did not meet expectations. Please contact us at ondemand@sans.org to provide us with additional feedback on ways we can improve upon the execution issues you experienced.

Unusable

Orientation issues and quirks on the iPad make the app a frustrating mess to use. These issues seem to have persisted for a year or more (Iโ€™m writing in December of 2023)

Response from developer

We greatly appreciate you for taking the time to provide us with your feedback! Your insights are incredibly important to us, and we are dedicated to implementing enhancements. Please don't hesitate to contact us at ondemand@sans.org with your comprehensive feedback. Your input will be instrumental in elevating your experience with our application

SANS UNDERTALE TAUGHT ME TO DO STUFF

sans undertale broke into my house and made me learn idk what this app is about but funny sans undertale

Unreliable

After starting an OnDemand course and struggling to find time at work or after hours to study, I found the app which would allow me to study while on the road or travel. It worked great for the first two weeks, then it became useless and stated my account did not have any OnDemand course. Iโ€™ve logged out and back in multiple times and it still cannot access my OnDemand courses.

Now Iโ€™m back to struggling to find time to study when I donโ€™t have the books handy.
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App not working

App is not working on ios 17 please fix

Response from developer

We're sorry to hear about the execution issues you encountered with our app. Your input is valuable to us, and we're committed to making improvements. Please reach out to us at ondemand@sans.org so that we can better understand the specific issues you faced and work towards resolving them.

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