What upgrade?
Response from developer
Hi Sunbear 56, thanks for sharing your feedback. We're sorry to hear that you've experienced issues when trying to search for payees. We have discontinued the ability to create new payee groups/lists, however you should still be able to search by existing groups/lists. We hope that your experience of using our new app improves moving forward!
Disappointing
Basic search functionality doesn’t work. For example, search transactions for ‘hmrc - paye/ni’ returns all transactions, yet search for ‘hmrc’ and you get all transactions with a payee reference of ‘hmrc - paye/ni’.
When searching for a specific payment by amount you have to enter a ‘-‘ before the amount.
When filtering transactions by entering an amount in the ‘From amount’ field, as soon as you enter the 2nd decimal the field is blanked erasing your input just made.
Did anybody test this app for such basic functionality as this? It certainly doesn’t leave you with much confidence as to it’s overall reliability.
Response from developer
Hi timellis9, and thanks for taking the time to share your feedback. We're sorry to hear that you're experiencing issues when searching and filtering transactions. your feedback has been shared with our digital team who will look to improve this in future releases. Apologies again, and we hope that you don't experience any more issues when using our new app!
OK
Response from developer
Hi there, and thanks for sharing your feedback. We're glad to hear that you had a smooth experience migrating over to our new app, and that you're benefiting from our improved investment performance reporting. We've taken a note of the functionality you feel is lacking - this will be passed on to our Digital team for their consideration in future releases. We'd love to hear any further thoughts you have on new functionality you'd like to see in the new app. You can reach us at digitalhelpdesk@coutts.com.
