Cd’s
On the new website, I have not yet been able to find two bits of information on CDs that are really important to me. First, the maturity date does not show up on the dashboard for each of the CDs, and secondly, I don’t seem to have the ability to go in and change the beneficiary on each of these individually. Am I missing something?
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Unintuitive Update
This updated app is incredibly unintuitive. The first DECU app was superior in many ways. I found it much cleaner, more organized wherein all my accounts were listed on one long list. No having to swipe left and right. Is it difficult to swipe? Of course not but it’s pretty bad design when you’re adding steps to general productivity. Now I have to navigate options just to see my full list. The menu of options is pretty decent and offers more features but again, it’s a veneer of better organization. The basics are more unproductive. Change is constant and we have to accept it but this is a very poorly done new app. On a side note - why couldn’t you just update the previous app?
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New design
The new log in is so nice with face recognition. No more entering your log in info and the improved look on all you accounts is easy to navigate. I was mildly worried about the new log in and how difficult it might be but in reality it is a great upgrade. Tks Karl Smith
Check deposit feature is a big issue
The deposit feature doesn’t work well. It didn’t activate right away to be able to take the photos. My husband & I each deposited one and we just kept messing with it. It finally worked, but there was nothing different that got it to work - it just finally did. Also, I couldn’t choose my other accounts to deposit the check into. It only gave the checking account as an option. This is definitely a downgrade.
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