Tumble User Reviews

Tumble
Tumble
Clarified Inc.

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  • Machine status inaccurate

    Status of washers and dryers in my building is not accurate—I still have to walk to the laundry room to see if machines are available. I need to change my password but I never receive a link to change it. I’m off to the laundromat which I hate but it is better than dealing with this app. The machines in this building are smaller than the ones they replaced—another annoyance.
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  • Disgusting.

    Their washers never work. Don’t spent your time.
  • Clean interface, easy to use 👌🏼

    I’m actually happy with this service, it’s a significant upgrade over using quarters. There’s also an on demand wash and fold component which is pretty incredible, comes out to slightly over $1 per pound. Clothes come back washed and folded in like 3 hours, feels like using Uber or DoorDash. Tumble is on to something and they keep improving it and adding new stuff
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  • Poor app support

    This seems to be a new app that is still working out its flaws. I was locked out of the app and there seems to be no way to reset your passcode. Maybe there is, but I attempted to speak to their support staff and was never given an answer on how to reset my passcode. For the moment I will have to find other ways to do my laundry! :(
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  • Trash

    Unnecessary and stupid. Let me use cash
  • Love this app!

    I have used the laundry pick-up service on this app twice now and I can’t tell you how convenient this service is. The pick-up and delivery is managed through DoorDash, so it’s a similar process to how food is delivered. The driver shows up at my door, I hand them the laundry bag, and in a few hours, I get delivered clean and folded laundry! I have a washer and dryer, so this is something I have used for when I just didn’t have the time to do laundry on my own. Really convenient service! I would recommend 100% for those on the go and/or just don’t have the time to mess with laundry. The service is convenient and quick.
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  • Charged Twice

    I got charged twice L
  • More expensive service for less favorable results

    My building recently switched to this service & while positing it as a convenient update from our last laundry, as a resident I’m not impressed. Firstly with the new machines came with a $1-$1.50 price jump for washing & drying cycles. Secondly, the app’s “machine availability” feature simply shows when a machine’s cycle has completed- not whether the machine is actually empty and available to use. One would assume that the if the app has the capability to know when a machine’s timer is done, it could also know if the machine’s door has been opened thus signaling that the clothes have been removed. Many times I have began laundry based on the app’s machine availability only to find that every ‘available’ washer still has clothes in it.
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  • worse app i had been used

    message dont reply u anything
  • This is so useless

    I want to pay for my laundry with quarters. I’m sick of companies cramming a smartphone app into every aspect of daily life. I SHOULDN’T NEED A SMART PHONE TO WASH MY CLOTHES!

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