Invitation Homes Maintenance User Reviews

Reviews Summary

Top reviews

App use for maintenance

This app is actually quite good except for choosing a date. The calendar showed the wrong month and you can’t β€˜deselect’ if you chose the wrong date. You have to start all over again. Probably a bug IT could fix. Otherwise very convenient.

Response from developer

Hello, Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at ihmobile@smsassist.com. Thank you.

App needs follow up sometimes

The app is convenient for easy to explain small issues but when it’s something you can’t see or take a photo of it’s easier to explain to someone in person

Thermostat screen dosn't work?

We are very satisfied with the maintenance app, every time that we needed we received an answer fast and very clear, thank you s much.

Excellent service

Invitation homes is always efficient with getting things done! Any time we’ve had an issue, their customer service has been friendly and helpful and they are so quick to address our needs.

unfair game

This corporation buys neighborhood houses, then rent them out. how a middle class person is gonna compete with a corp on an offer bid. Welcome to US laws of the jungle. People don’t have kids. They’re gonna rent their entire life to corps like this one.

Really easy and efficient

It was such a convenience to have a place to submit maintenance requests and actually have the categories I needed! Thanks for making the process less stressful!

Nice

Very user friendly

Good

Very easy to use and helpful

Good app for communication

Makes scheduling maintenance easy.

Great company

We just signed an additional two-year lease on top of the three we have already been with this company. They are respectful responsive, and always assist us in taking good care of the property everyone from Diane in our local office to the repair person or technicians that assist us have been fantastic and very supportive.
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