Maintenance
He was very patient and took care of everything I asked during my 45 min visit
Maintenance need
Had a serious drain problem and called the maintenance line for assistance. Response was quick, plumber was dispatched. The plumbing company found the problem was too serious to deal with in one visit and said they had to communicate with Invitation homes. The plumbing company was slow in their communication, so I contacted Jose the maintenance Mgr. He moved on it immediately and, after 2 more visits by plumbers that he personally contacted and insured their timely dispatch, the problem was solved. Jose was highly concerned and involved in the situation, courteous, professional, and knowledgeable. I truly appreciate all he did for us.
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Review of app
This is the first time I have used the app to submit a request. Due to the nature of the request, I would prefer to speak to someone. I have an estimate and do not know how to provide the information.
Review
Your technicians are excellent and are very helpful and a value to your company
Christ Piterson .
Christ Piterson
Hi did great jobs. Hi showed me how to install
Air filters and how to shut the water off. Thank you Chris.
Hi did great jobs. Hi showed me how to install
Air filters and how to shut the water off. Thank you Chris.
Invitation Homes Makes Renting That Much Easier
We have been with Invitation Homes a few years now (5 to be exact). And it’s always an easy breezy process with them. Went to call for my first maintenance issue, and found out they had an app, so hung up and downloaded from App Store. Literally scheduled maintenance request in less than 30 seconds!
Just another way IH makes renting stress free & easy!
Just another way IH makes renting stress free & easy!
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Nice app
Very user friendly
Review
The app is very easy to use and I always get responses right away
Review
The site is easy to use but there is a lot of redundancy.
Worst company to ever rent from
This is the very worst company I have ever rented from. I have rented multiple houses and currently living in one house managed by Invitation Homes. I moved in to this house January and immediately found many issues with the house and immediately reported them to the superintendent in charge or walking me through the move in day. None of those issues were submitted apparently because no one came to address those issues. I was patient and waited thinking that the delay was due to them still picking up from pandemic. But nothing so when I started calling nothing was submitted and they had to open new work orders. Well let me tell you that it’s almost July and my issues has not been solved. I am living without a master bathroom and without a kitchen. I reported issues the issues that the house had and a vendor came and removed the sinks and the cabinets and we are still without kitchen and without master bathroom. This is insane I have been waiting for about 2 months for them to build everything back and nothing has happened.
THE CRAZIEST PART IS THAT THERE WERE ACTUAL BIG MUSHROOMS GROWING FROM THE SIDE OF THE TOILET!! They have kept me living in this unlivable conditions for so long!! I keep calling and they move me back to back apparently no one has been able to help me. They keep sending a maintenance person to come and all they do is take pictures and leave. And then what?!?! I have to call back and they re open another work order, for what ? For them to come and take pictures and leave.
I have been paying rent because I do not know better, I don’t know what to do in these kind of situations. I am debating whether to take legal action. I have been slowly getting sicker and sicker and without a kitchen or sink what kind of living conditions are these?!?!?!?
THE CRAZIEST PART IS THAT THERE WERE ACTUAL BIG MUSHROOMS GROWING FROM THE SIDE OF THE TOILET!! They have kept me living in this unlivable conditions for so long!! I keep calling and they move me back to back apparently no one has been able to help me. They keep sending a maintenance person to come and all they do is take pictures and leave. And then what?!?! I have to call back and they re open another work order, for what ? For them to come and take pictures and leave.
I have been paying rent because I do not know better, I don’t know what to do in these kind of situations. I am debating whether to take legal action. I have been slowly getting sicker and sicker and without a kitchen or sink what kind of living conditions are these?!?!?!?
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