Ian
This apps not working at all
I followed the step , connect wifi failure to connect
I followed the step , connect wifi failure to connect
Response from developer
Hello, we're sorry for any issues you're experiencing! Can you please send details of your problem you have facing to our customer support at apps.support@osim.com.sg? We'll provide a video on how to pair it with DIY for your reference.
Horrible experience
Downloaded the app and try to register a profile, entered all info but the register button is not active therefore couldn’t register. Call customer service in North America, they said sorry couldn’t help!
Response from developer
Hi, we apologize for any issue you might be having! please advice which platform you try to register, through Facebook, email address or Apple ID, Could you send details of what you are experiencing to our customer support at apps.support@osim.com.sg? We'll get you up and running.
这App做的太烂了
App没啥功能就不说了，连着App，遥控不能操作，需要断开WiFi，然后下次重新连又得输入一遍WiFi密码。你们做东西稍微用点心都不至于做成这样
Response from developer
一旦您與Smart DIY配對成功，下次想用的時候，只要打開產品電源等到wifi燈呈藍色常亮，您就可以開始操作產品，如果您仍然遇到任何問題，請隨時透過應用程 apps.support@osim.com.sg與我們聯繫。
