Can’t get a balance refund
Zero stars is more like it. I’m forced to load money in $10 increments. My laundry costs $5.50 and I can’t find anyone to help me get a refund for the extra $4.50. I tried chat - no joy. I used the email provided in the app FAQs - permanent error 3 times. Then I called the phone # recommended by the chat person - on the phone for 30 minutes and they have no idea how I can get a refund. All this in addition to the fact that you have to sign up for an account and give your credit card # . I think they take Apple Pay too, can’t remember for sure. I am beyond frustrated over the measly amount of $4.50. All this just so I can do laundry one time at an RV park with an app that I’ll never use again!
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Response from developer
We appreciate you taking the time to provide us with your feedback. Our app has been designed to have $10 minimum. We will be sure to pass these comments along to our product team for review, and we encourage you to contact your laundry facility directly for assistance with refunds. - Adrian@Launderday
Expensive
I have gone to many hotels and the laundry is cheaper!!! I don’t like that i can’t add funds less than $10, what if i just want to spend 6 dlls and that’s it ???
Response from developer
Our app has been designed to have $10 minimum. We will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products. - Adrian@Launderday
