App isn’t useable and takes away my rewards
More often than not, the app crashes. When I first open the app, it pops up an error “unauthorized: access token not found.” Then, when I try to click on my account, the app crashes. I have made sure it’s up to date, forced closed the app, and tried over and over with no ability to access my account. My inbox is “not available right now”. My rewards show 0, although I know I have points, and the reward page is a blank white screen. Account history button brings up “ unauthorized: access token not found”. Majority of the app is unusable. This has been happening on and off, but majority of the time, since downloading the app close to a year ago.
At this point, I am not able to use the rewards that I have earned. There’s no way to sign into your account online since it just brings you back to the app. I get emails telling me of rewards I have or that are expiring, but I can’t even access them. Feels unfair to have rewards expire simply because the app won’t let me access them.
I hope improvements are made to make the app useable and to be able to use my rewards, although I doubt it will be fixed before they expire *sigh*
At this point, I am not able to use the rewards that I have earned. There’s no way to sign into your account online since it just brings you back to the app. I get emails telling me of rewards I have or that are expiring, but I can’t even access them. Feels unfair to have rewards expire simply because the app won’t let me access them.
I hope improvements are made to make the app useable and to be able to use my rewards, although I doubt it will be fixed before they expire *sigh*
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An upbeat Experience
Okay so I took my 7 1/2 years old daughter for amusement, and Chuck E. Cheese did not disappoint. She had lot of fun and I did too. There were lots and lots of games to play. Kudos for the new design and layouts.
Unhappy games are rigged
Hello I wanted to take in a moment to discuss my recent experience at Chuck E. Cheese in San Bernardino. Very bad experience, the food, the pizza, the salad bar, very low standards, unhappiness with the cleaning this of the tables unsatisfied with the games that they have there the game room, attendants. Even the manager didn’t even care that the games were working and they didn’t give any remorse to even try to help you or even say you know what for your trouble let me give you a few more tokens. Let me give you the price that keeps on slipping because of machines rigged not even that very unsatisfied very
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Pizza
Halloween pizza was advertised as a large pumpkin. The first pizza came out just like a regular pizza! When I asked about the pumpkin design they said ok. They actually did their best to match the picture! I have to give them credit for trying. Plus they gave 30 points. Thanks to the staff it turned out positive and we had hot pizza the second time!
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Great Fun Delicious pizza
Great place to bring grandchildren. I wasn’t t expecting the pizza to be as good as I usually get but it was delicious and my grandchild ate 3 pieces—including the crust. I love the card used to activate the rides and games. Finally, I like the safety feature of checking with adults they came with before letting them leave. We’ll be back next week!
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Great job!!
Everyone was awesome!! Food was excellent, 5 stars for cleanliness staff and management went out of their way to greet us and made sure we had an excellent time. This was the Grand Prairie, TX location. I live in Duncanville however will return to GP in the near future!! Thanks Everyone! 😊Allan and Luci Rourk
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Sad
When thinking back as a child this was the place to be. They used to preform on stage the pizza wasn’t double the price and cut the budget on ingredients and go off to by clover valley products. There was something about seeing those tickets dish out that made it worth the while. No PlayStation area anymore literally I see nothing but machine boxes designed only for you to stick your money in. Idk about others but mine lot has no shredded cheese in the salad bar. I asked and it not that they are out they truly just don’t serve it for salads. Should I even get to the prizes? I’d rather not cause it’s just to pathetic to come from me. What a cruel thing. But thanks to them I’m really investing in a good fun place for my community.
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Bonus signup code is not working…
I just signed up for my kids and I received the 500 E-tickets for joining but the code for the extra 250 e-tickets does not work. Entering it under ‘Offers’ gives me the following message: “Oops! Please enter a valid coupon code”. The code is ‘250SIGNUP’. Please fix.
App keeps crashing
You can’t do anything as a guest as it keeps crashing. It won’t let me sign up as my phone number is already being used, probably by me. It won’t send me a link to reset password and it doesn’t like the password I set up with cec years ago. Why does it have to so complicated to find out how much it cost to buy a pizza and play at CEC? The website has no pricing information as it expects everyone to use this app. But the app doesn’t work. I have an iphone12, the app should work without crashing.
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I really recommend you to bring your kids here
Been coming here for years Birthdays and Just to come hang out I guess I should say see you there being where frequent visitors lol # great place
