Leave a Review The Ants
Customer Servise
I messed up on a purchase asked for a refund and they cancelled my game I had a lot of money tied up in this game to be cancelled over a $2.00 dispute. Be very careful as their customer service is not very good they offered to start me back up if I repaid the $2.00 to which I agreed and then the run around began. So I’m leaving this game and taking the loss.
Be careful and don’t spend money as you need to know exchange rates and all with themShow lesstiltsyj
Cooooool
This is the best game I have ever played just the bestFredixki
Developer Response
Dear Ruler, thank you for your support and love. We will continue our efforts to make it a better and wonderful game in the future. Please let me know if you have any suggestions or questions. Fairy is always here for you. Our official email is: theantsgame@gmail.comIt can be better
Add Human to game they are nature’s enemy又方便又多工能
Developer Response
Dear Ruler, Thank you for your feedback and suggestions. We will take them into consideration and continue to improve the game. If you have any other advice, please let us know. Fairy is always here for you. Our official email is: theantsgame@gmail.comWorst game I ever play
Instead of fixing the bug they make sure to implement new one and never fixing the old. I invest you can invest 2000 usd on a ant for them to nerf it without warning, everyone hatch ants that they don’t need and if you try to contact them it’s a massive waste of time… avoid zero star was not an option or I would have give it….Show lessS.Raymond
Developer Response
Dear Ruler, sorry for not bringing you a good gaming experience. If you have any advice or questions, please let us know. Our official email is: theantsgame@gmail.comFunny anthills
LiKE EvrRY TiMe In THe HEh GrOup I gO tO ThE aNThiLls arE ThE SAmEweedffyughg
Poor gaming experience
So started playing the game. Few points… full of scammers. Very slow response from the support and not helpful. Scammers opening alliances and then offering scamming on Discord app. Scamming even in the game. It’s almost surprising that Apple allow this game to be in App Store. Otherwise it’s not a terrible game idea. It if you want to have any playing experience you need to spend lots of money…Show lessIvosko
Developer Response
Dear Ruler, sorry for not bringing you a good gaming experience. If you encounter any issues or have ideas to share during your ongoing experience, you can contact us through the following way: theantsgame@gmail.comWorst game ever
It’s nothing like the ad on youtube as someone with adhd this sucks.🤬🤬🤬🤬laty ga ga
Developer Response
Dear Ruler, Thank you for taking the time to provide your feedback. Our team works hard to ensure that our advertisements accurately represent the gameplay experience. For more strategies or suggestions, you can contact us. Fairy is always here for you. Our official email is: theantsgame@gmail.comFraudulent Developers
To the game developers and staff at Star Union Game,
I feel compelled to share my thoughts on the recent events surrounding your game. It is disheartening to see how you handled a pricing error, placing the blame on the players and holding them accountable. Instead of rectifying the situation in a fair manner, you chose to undergo a deductive process, taking away everything that was rightfully purchased. To add insult to injury, you decided to give away free items to everyone, including those who had not procured the original package.
What is even more concerning is your inability to provide a clear confirmation of the items that were given after taking our money. Furthermore, the fact that you refuse to offer refunds only adds to the frustration. This entire ordeal highlights a complete lack of accountability, integrity, and interest in justifying your actions.
It is evident that the monetary loss we experienced is insignificant compared to the way you have chosen to protect yourselves. Your actions can only be described as pure fraud, incompetence, and a web of lies.
Despite my unsuccessful attempts to communicate this issue to you and receive a response, I have decided to take action.Show lessSharksForEva
Developer Response
Sorry for not bringing you a good gaming experience. We are currently improving this. If you have any advice or questions, please let us know. Our official email is: theantsgame@gmail.comScamming money on packs.
I was into this game until i purchased a gift pack, to be informed the gift pack wasn’t actually meant to have those things in and actually I’m getting another gift pack which was substandard. They still took my money, admitted they had released the wrong gift pack but still changed it after the monetary exchange. I was tricked into purchasing something by these developers. Their response is that they didn’t make me purchase the pack, I did it of my own will. Yes I did purchase the pack with the original contents in. Not the one that it was then changed for. Disgusting customer service and they don’t care. They got their money out of me, profited and that’s that.Show lessSolahphie
Developer Response
Sorry for not bringing you a good gaming experience. We are currently improving this. If you have any advice or questions, please let us know. Our official email is: theantsgame@gmail.comAnts Game Big Letdown
This game started great. Support and terrible refund policies tank it. I had an IOS billing error due to a bad connection during a purchase in my first week. I requested a refund through Apple, not thinking anything about it - IOS - should be an Apple issue. A few days later I received a letter in game from support saying that they were going to lock my account in 3 days due to a “malicious” refund. I explained that I purchased a package that is only available once per day and the purchase errored out. I then completed the purchase on a better connection. I received no response. I continued to make purchases thinking that I would hear back if there were additional supporting documentation needed. Instead I woke up to my account being blocked for literally 20 years. After about 15 hours I finally got a response from support which is now telling me that they will only release my account if I repay the refund. They are losing a customer over a valid $5 refund because they didn’t want it reported to Apple. I’d rate lower than 1 star if I could because of the wasted 2 weeks and the friendships I made in that time that now are lost with them having no idea why.
Update: developer - please read feedback for improvement ideas. Kind of the point.Show lessJust startin' off
Developer Response
Sorry for not bringing you a good gaming experience. We are currently improving this. If you have any advice or questions, please let us know. Our official email is: theantsgame@gmail.com
