Frustrated customer with so called improved app
I have had nothing but trouble since the app “improved”. I have troubleshot it but no luck. Sometimes when I open my app, the screen is black. Sometimes it opens but when I click on remote touch, the next screen is black so it’s unusable. I’ve deleted the app and reloaded. I’ve shut off my phone and restarted. I’ve made sure my phone is running on the most recent update. I’ll open and close multiple times and then it will work but not the next time. Frustrated customer!
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A great way to display your thoughts
I really love the ability to let someone know that you are thinking about them and that to see when someone is thinking about you.
LOVE IT 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
This app works awesome 🤩. I can easily connect with my friends with just one touch!!!! The lamp my be pricey but the app is free and sooooooooo fun. My friend also loves it. Great present for 10th birthday 🥳. I have no other word besides: I LOVE IT !!!!!!!!!!!!!!😍. Download (+ buy the lamp) if you have a family member of friend who you would ♥️ to connect with !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Love these I share them with my family!
My mom, aunty, and I each have one and I love being able to share times when we are thinking of each other in such a simple but thoughtful way! Always makes me smile when the lights are changing colors☺️ thanks for creating something so special! The app is also simple to use and that makes it even better!
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Love my lamp!!
I have a daughter in Florida and I live in Delaware. I bought her one and one for myself years ago. We use it everyday to each other. Love it! Makes me feel closer to her, and she’ll touch it and I know she’s thinking about me. I will do the same. ❤️ Great to have if you have loved ones away from you. Or anyone you think about often.
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I love this lamp
I bought this for my granddaughter and grandson who live in another state. We light our lamps several times a day just to say I’m thinking of you and I love you. What a great way to stay connected!
Hug Light
What a great way to connect to my “Littles” (grandchildren) we call it our hug light, and we love sending hugs to each other daily. For me the annual fee is so worth the hugs I can send and receive with the on my phone from wherever I am in the world. Highly recommend this.
Friendship lamps are wonderful!!!
Years and years ago my daughter bought us the lamps! Mine has been going strong ever since! I bought the two smaller ones for when I was at work we could touch the lamps. Now we have the app and I can touch my lamp wherever I am. We call ours The Love Lamp. One of the best gifts I’ve received!
Constant connection issues
It doesn't take much for my lamp to bug out and lose connection. I've tried many troubleshooting techniques and the thing blinks forever. I don't know why because it works perfectly fine at times. It's had way too many connection issues.
Wildly overpriced app
The price of this app is just plain bonkers. $25 a year, when I've already paid $100 each for the lamps? That doubles the price of my lamp within four years — for an added function that is literally a single button. In a marketplace where I can buy Procreate for eternity for $12, or unlimited yoga classes for $15 a year, the cost of this very simple add-on makes no sense.
That said, I love the lamp itself and the app does indeed perform as promised, making it possible to stay connected when I travel. However, because I do travel regularly I'm seriously considering switching to an entirely different brand of friendship lamp that includes a free remote touch app. It doesn't make sense economically to keep feeding money to this subscription when I could get a virtually identical setup with a single flat rate purchase.
That said, I love the lamp itself and the app does indeed perform as promised, making it possible to stay connected when I travel. However, because I do travel regularly I'm seriously considering switching to an entirely different brand of friendship lamp that includes a free remote touch app. It doesn't make sense economically to keep feeding money to this subscription when I could get a virtually identical setup with a single flat rate purchase.
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