Shadeballs
Shady connect
Automation Issues
Last year, the automation that allowed you to operate all shades at once disappeared from the app. Also, we are often running into issues of the automation not working at all…we seem to be resetting devices way too often.
Fix the app please
When are you going to fix the automation?
No more automation
Automation is gone with the last update. Everything is now manual with the app :(. Also grouping devices does not work anymore.
Developers - please fix ASAP. Ill be updating the ratings once things are fixed.
Developers - please fix ASAP. Ill be updating the ratings once things are fixed.
Bad developers
This app is horrible!!!!!! I have to plug in my Bluetooth charger and go to the app to open/close the shades. This happens even when the Bluetooth is fully charged. It seems like the app is not hooked up to the Bluetooth until the charger is plugged in. Once plugged, I can open/close for several times before it stopped working again.
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Automation Gone
I have the same issue as quoted below and it is very frustrating. We paid several grand and this app was tied to the shades. With the update all automation is gone. Now our shades have to be lowered one at a time. You need to fix this with another update.
“With recent update, device automation is gone. We have 8 shades and have to operate them one at a time. It is incredibly annoying.”
“With recent update, device automation is gone. We have 8 shades and have to operate them one at a time. It is incredibly annoying.”
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Automation Gone
I have the same issue as quoted below and it is very frustrating. We paid several grand and this app was tied to the shades. Now are shades have to be lowered one at a time. You need to fix this with another update.
“With recent update, device automation is gone. We have 8 shades and have to operate them one at a time. It is incredibly annoying.”
“With recent update, device automation is gone. We have 8 shades and have to operate them one at a time. It is incredibly annoying.”
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Automation not working
As others have reported the option to group shades no longer available. Can the developer kindly respond if and when this can be restored ? I will not order additional shades if this is not returning
FRUSTRATING
I will adjust my review when they update the app. Recently, they removed the tap to run feature, as well as the scheduled open and close feature. Now, you have to go to each individual shade to operate it. Most frustrating thing ever!
Also, they literally will not talk to anyone on the phone in terms of customer service. You have to message them. An absolute disgrace.
Also, they literally will not talk to anyone on the phone in terms of customer service. You have to message them. An absolute disgrace.
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App used to be okay.
App was fine until a recent update that takes away the ability to run the shades together. I’ll increase my rating when that feature returns. Running them individually is annoying.
