Leave a Review DPFCU
Horrible
New app is absolutely awful! Face ID doesn’t work Pon code doesn’t workFace ID is broken
Face ID login is broken on newest versionPrevious review disappeared
There was nothing wrong with the old app until they disabled it and forced me to try to use the new one. And of course it doesn’t work. It won’t even open. Called the bank who insists it does. So now I have to be at home tethered to the computer to access my account. Not convenient whatsoever. I’m considering changing banks if this isn’t resolved soon. Why discontinue an app if the new one doesn’t work properly even after endless revisions?
(iPhone 6 Plus - software version 12.5.5)
Tried again (5/24/22)...still has the same issue.Show lessAweful app
Old one worked fine. This new one closes as soon as I open it. Have to use Safari now. Ack!!! I’d give no stars if I couldNever works
The new app is awful! The old app was perfect, never had an issue. This one never loads, can’t log in. Can’t keep two people logged into the account even if there’s 2 people on the account. I can’t even access my accounts online today. Dover phila is a joke of a bank to begin with but this is really icing on the cake. Fix the app, or lose business. Pretty simple.Show lessHate the new app
Nothing was wrong with the old app! They said I didn’t have to change my username or password and I had to change my username. And then I go to pay a loan that I have with the and it’s no longer and option to just transfer money to pay it! Like how do they want me to pay it! I will be calling to get all this hopefully fixed and worked out!Show lessDefinitely not a fan of this new app.
The new app has much smaller print when looking at my account transactions making it very difficult for me to read. The old app was much easier to read and use! If I could give this 0 stars I would!Nice updates to our credit union
I have loved dealing with Dover-Phila over the last 20 years. They have always made things as simple as can be. It’s nice to see a mobile check deposit and secondary authentication features on the app for our credit union.