Staples User Reviews

Staples - Deals & Shopping
Staples - Deals & Shopping
STAPLES THE OFFICE SUPERSTORE, LIMITED PARTNERSHIP

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  • Staples connect

    Sales associate Brian was very helpful. Store number 0504โ€ฆhe was very patient with me in setting up the Staples app.
  • Time needed to review the site!

    Itโ€™s new just opened it yesterday. Trying to use it but you interrupted. I just saw something I wanted. Time is needed to complete my thoughts. I would like to review the sale items if you let me. Will be happy to give my thoughts at a latter time!

    Developer Response

    Hello, we are always looking for ways to improve the experience for our users, and really appreciate the feedback.
  • Uh Oh message

    Returned some ink cartridges to my local store and was made to signup for the new app. The sales associate put in my information except the password. Now when signing into this new app to see my rewards all I get is this account already exist message. I can not move forward to see my rewards.
  • The. Worst.

    This is by far the worst app ever developed. Staples should fire the development team with extreme prejudice. You can not add a rewards #. You must log in over and over again to see you account info even after being logged in. The guy at the highway exit selling used diapers has a better app.
  • Very nice helpful staff- in copy center

    Went there this morning to find out and use the free shredding services. The friendly young man helped me with setting up the app, explained how it worked and shredded my documents.
  • Not ready to use

    Staples web connect startup / create a new account / login for app procedure is way too cumbersome to tolerate. I have old one and will continue to use it, though cannot delete my new connect account just created as the delete my account totally locks up - canโ€™t scroll down - can only see the top where it talks about some things that will be deleted. I thought it would be handy to have a barcode in app for clerk to scan at checkout (old app doesnโ€™t have) to make it easier. โ€”- Itโ€™s not easier for customers to have to install new app and either leave it running or login each time with a kludgey procedure. No thank you.
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    Developer Response

    We sincerely apologize for the troubles you've had linking your existing Staples Rewards in the app. We have found with other customers that often their Staples Rewards account profile needs to be updated. We'd be happy to take a look into this for you, please contact us at https://www.staplesconnect.com/contact-us . Thank you.
  • Staples

    โ€ฆ. Is amazing and has everything I need this place is like a candy store for everyone
  • Too many apps, too many accounts

    I am not going to download 3 apps and create 3 different accounts. Consolidate everything under one, and then may be Iโ€™ll give it a chance. Until then โ€” deleting everything staples related from my phone to eliminate unnecessary complexity
  • Application

    Stop with the questions
  • App brightness jarring

    It forces my phone to full brightness just by opening the app. Makes me not want to open it.

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