TackTack User Reviews

FLYING CHANGE MEDIA LLC

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Great place to buy and sell tack

The app is very user friendly. I bought a saddle and sold a saddle on Tack Tack and highly recommend. They make the process very easy and you can find about everything on their site.

Prada 3

3 months ago

Please fix opening the links!

I love this app and use it to both buy and sell stuff, but in a recent update something happened to the accessibility of specific items when sending to a friend for example. I keep trying to send someone horses and saddle pads from TackTack, but every time either of us opens the link we get taken to safari and then the App Store and the link is lost in the process. I love this app so please fix this! (It’s the same when you get a message from someone through the app.
p.s the people this happens with also have TackTack and ive tried with multiple different people but the links no longer work

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#poniesrule

4 months ago

Response from developer

Thank you so much for your feedback and for being a loyal TackTack user! We sincerely apologize for the inconvenience you experienced with the deep linking issue when sharing items. We understand how frustrating that must have been. The good news is that we've addressed this problem in our latest update. The deep linking issue has been fixed, so you should now be able to share items with your friends without any problems. We'd really appreciate it if you could update your review to reflect these improvements. Your updated feedback would go a long way in helping us grow the TackTack community and ensure others enjoy the app as much as you do. Thank you for helping us make TackTack better!

Not a fan of most recent update

I’ve always loved this app but it seems that the most recent update made it so I have to click on an item to see the price, instead of it being visible while browsing a category. I find that very frustrating and time consuming and it honestly makes me not want to use the app anymore.

Marleigh & Kintsugi

6 months ago

Response from developer

Thank you for your feedback and for being a valued user of our app. It sounds like you might have the zoom feature enabled on your phone, which can sometimes affect the display settings. I can assure you that all pricing information is still visible while browsing categories, and this aspect has not changed with the recent update. If you continue to face any issues or need further assistance, please don't hesitate to reach out to our support team. We're here to help! Best regards,

First Experience Was GREAT!

After looking for months for the right saddle for my filly, I found one on TackTack. The app worked well and facilitated a seamless transaction and communication with the seller. Julie at TackTack provided great customer service when I experienced a log on issue.

Amy5314

8 months ago

Great Experience

Made looking for a saddle so much easier! So nice to be able to browse, find something that may work and then have a trial period.

Vmfjdjd

8 months ago

Great app!

Tacktack is best equestrian market place! I was able to sell my saddle within a week, and the customer service was super friendly and helpful 💕
Thank you!

Ev1807

10 months ago

5 starts!

Had the best experience with a CWD saddle. Bought it from Prelovesaddle and they were extremely professional, accommodative and knowledgeable. Would definitely come back to check other products!

MGN80

a year ago

A Must-Have for Equestrian Gear!

I’m thrilled with this app! It offers a wide range of high-quality equitation gear, all in an easy-to-use interface. The detailed descriptions and high-resolution images make shopping a breeze. Julien from the customer service is top-notch. Highly recommended for all horse riding enthusiasts!

nicolas.bartoli

a year ago

Love the app but recent problems

Love the app have been using it when it was a website. But recently here has been sim log in problems and there is no place to get customer support. I keep trying to log in but it won’t let me and says this log in is linked to a different account like I’m trying to make a new account.

jem145682

a year ago

Response from developer

Hello there, Thank you for sharing your experience :-) We're sorry to hear about the login troubles you've been experiencing recently. If you're encountering a message that your login is linked to a different account, it's possible that you may have initially created your account using a social media platform like Facebook or Google. This can sometimes cause confusion when trying to log in directly with your email. To resolve this issue and for any other assistance, please don't hesitate to reach out to us at hello@tacktack.co or via the chat feature in our app. Our customer support team is always ready to help you with any queries or concerns you might have. We value your support and are committed to ensuring a smooth and enjoyable experience on tacktack. The tacktack Team

Great experience buying a saddle

Great experience recently buying a used saddle here. A trial was included and the price I found was better than I could find elsewhere. Shipping was fast and customer service was super responsive! Will definitely use the app again!

CaitATL