Leave a Review LuvLink
The concept is super sweet
I love this concept. I am able to keep in contact with my hubby without distracting him from all that he is doing. On the hard days, it is especially helpful to send a quick "note" and let him know I love him.
That said, the execution is a bit buggy. My default color changes on its own and I don't know why. The color codes are lovely. But you have too many steps in order to access them, which doesn't really make sense. Twice my lamp has randomly reset and adding it back to the group isn't simple. The same has happened at other times with my husband's. I had to figure out a "cheat" so that I wasn't having to request to be added back every time.
All that aside, it's still a really cute concept. The program itself just needs a bit of tweaking.Show lessMamaKP8
Developer Response
Hi there, please do reach out if you keep facing issues! Our latest app version has the secret codes on the front page next to the "send to everyone" button. Please contact us at support@luvlink.com if you need any help :)Lamps are super cool app could be better
We just got these because my sister is moving across the county. The lamps are super cool but i feel like the app could be better. I wish i stored the notifications you get from the other lamps so you can see that in the app. The notifications don’t always come through on your phone and if you don’t have your phone in your hand you and are not near the lamp you could miss it. I am not a super huge fan of notifications on my phone. So it would be nice to be able to open the app and see that the people who you are connected with sent you 3 communications with the lamp or whatever. Also i wish the app had a way of letting you know if the lamp was connected to the wifi or not but it doesn’t tell you after you have connected so i potentially see that as a problem. Just my thoughts.Show lessMandalemur
Developer Response
Hi there, stay tuned for a new updated coming out soon!! Some of those features will be coming out!Super fun for me and my friends but I’d like to see an update!
It’d be awesome if there was some sort of notification history tab in the app so I can see prior color codes sent. I get them in the notification banners but sometimes I accidentally clear them before I look at all of them! :(
Another issue is the tap feature on my lamp seems to have stopped working. I tried to leave and re-enter the group after resetting the lamp and nothing! They’re lots of fun but a little finicky.Show lessEhishzhdi
Developer Response
Hi there, thanks for your review. Notification history is coming very soon :). If you have any trouble with the touch pad, please email us at support@luvlink.com and we'll be glad to help :)Concept is great except…
I got this for my 4yr old gbaby on other coast. The 3 hr time difference makes it hard to be home at the same time to see when one of us touches the lamp. I set an alarm to touch it at her bedtime from the app, but there are ZERO notifications to know when she has touched it. Not in iPhone notifications and not even in the app. I have emailed endlessly about this and basically keep getting told the notifications work. They do not…they don’t even exist. I cannot even see what color her lamp is on the app which would at least let me know if she touched it. So disappointed…she is 4yrs old. She doesn’t understand there is a time difference or app issues. The only time we can use it is if we are both next to our lamps at the same time, which is almost impossible. I have $5 smart plugs I can control with more ease and clarity from across the country.Show lessLZeek2013
Developer Response
Hi there, please do contact us at support@luvlink.com if you are still facing this issue. Thank youI love it, but one thing..
I got the lamp for Christmas from my best friend. I tried connecting the app with the lamp but when i tried to make an account my whole screen would just turn purple and would stay like that. So i kinda gave up. I tried connecting it to my moms phone and it worked properly. So i had to use my moms phone for luvlink for awhile (which she did not really like) and I got a new phone. So i’ve recently tried connecting it again (on my phone) and it worked! I’ve enjoyed the app so much ever since. The reason i gave it 4 stars was because of the connecting issues i had. (maybe it was my older phone…?) but yeah that’s about it! My friends and I have many color codes and is on luvlink 24/7. Its awesome!Show lessELLIE4142
Developer Response
Thank you so much :)From LuvLink To Shining LuvLink
The happy and utter simplicity that is LuvLink! We’re a family of four; mom, dad, and our two grown daughters. Our oldest bought us each one of these to keep connected in a fun “light” way :) She lives in New Jersey, and our youngest lives in Georgia, and we live in Florida. So although it’s not quite as far as Sea to Shining Sea as the title of the review alludes to :) LuvLink still keeps us happily connected in a simple comforting way that all four of us have been regularly using now for over a year. We text on our phones and FaceTime too of course, but it’s the little way that the light makes you feel loved and connected when you see it light up and know that person is thinking of you…💙🧡💚🩷 The Triplett FamilyShow lessFullHouseLiq
Developer Response
Thanks so much! This is wonderful to read :)Could use more functions / be more user friendly
The tap/hold/release to send colors leaves a lot to be desired. Sometimes it simply doesn’t work. The only thing mine consistently does well, regarding touch, is tapping once. Everything else is done in-app, which is somehow less “special”. I can interact a million different ways with my phone, I’d like to interact more using just the lamp.
There is an option to send “messages” by labeling colors in the app with the message one wants to send. Being able to add a lighting effect to the colors would expand the amount of messages one could send exponentially.Show lessmodernaughty
Developer Response
Hi there, thanks for the suggestion. We're doing our best to improve the features :)Garbage
My girlfriend and I got the lamps since we’re long distance, but were at my place when they arrived. Setting up an account was the first difficulty. We both had to use multiple email accounts to complete that process and now receive daily emails to the email that wasn’t good enough for the app. Then, my girlfriend went home, taking her lamp with her, and now cannot get her lamp to connect. Customer service was able to help add her lamp to the group but it’s sitting in “pending” status with no way to admit it to our group.
Additionally, after a power outage, I had to go through the entire setup process again. Completely ridiculous and frankly unacceptable. Save your money and send a text or pick up the phone!Show lessDude127843
Developer Response
Hi there, please email us at support@luvlink.com and we'll be glad to help resolve this :)Infinity Voice Lamp
We had the original lamps but for mothers n law we got her the Infinity Voice Lamp. With her grandkids going off to college and everybody’s lives so busy we thought it would be cool if she could at least hear our voices every now and then. But the problem is we can’t send her any voice messages bc we have the original lamps. I assumed we would be able to thru the app by recording messages from the app and sending it to her Infinity Voice Lamp. Can y’all please add this feature to the app soon??Show lessjessniclaw
Developer Response
Hi Jess, thanks for the feedback. We're always keen to improve the product. This is a good idea and we'll let our team know :)Stay in touch from anywhere
This is a great product.. It allows you to stay in touch with your friends and loved ones from anywhere in the world.. You just download the app and connect it to your LuvLink device.. The lamp lights up in your family’s home when you press your corresponding LuvLink device.. Different colors correspond to different meanings.. it is a great way to let your loved ones know that you’re thinking about them.. really a great productShow lessJamijill77
Developer Response
Thanks so much for the review! Means a lot to us to hear how we are keeping people connected. :)
