Leave a Review LuvLink
Fun way to connect with loved ones.
I would love it even more if:
1. 1-to-1 communication were allowed. When I strobe my boyfriend, I’m also strobing my best friend and vice versa.
2. You could preset colors versus hunting and pecking for them along the color wheel.LizzieBoofwah
Stress for nothing
I got two FriendshipLamps for my friend and I for college. For the first two weeks almost I spent trying to figure out how to set it up properly and emailing back and fourth through support services and had finally got it working. There was more wrong with this app than the lamp.
Once it was working it worked well, but all that stress from having to set it up, it seemed to be too unnecessarily complicated and difficult. Of course this is may be my specific circumstance due to college and lamp model specifics, but still.Show lessJosh YM Lee
Love this
Me and my best friend get tired of texting
Sometimes we don't see it till later in the day.
Now that I have the luvlink she won't miss any
of my messages when she's in bed. I love that
I get to communicate to with colored lights.indePANDAnt
Love
I had a really difficult time during setup but after 1.5 hr- I got it. It was worth it. Looking up and seeing a color on my lamp makes my heart happy knowing my two best friends have tapped their lamps. Best invention yet.Kimberkcco
Struggle opening the app
The app is a hit or miss when I open it. Sometimes it will work but the other times, and for the most part, it will be stuck on the loading screen and never work. When it does work the inside is usually fine, the concept of these lamps is a great idea.haksnsnsjzj
I Feel Loved
My daughter lives across the US, and for my birthday she got me the luvlink. I had a little difficulty setting it up, but I was victorious. I have the lamp on the edge of my counter in the kitchen. I can see it from my bedroom, and living room. This morning before I got out of bed, it was glowing at me. It warmed my heart that my daughter touched it and I saw and felt it before she left for work. She identified the red light saying, “I love you” I Love thisShow lessDawn52312
Developer Response
Thank you so much for your review! We're so glad you are staying connected using our lamps :)Sadly Disappointed
I purchased three lamps as a Christmas gift (and in remembrance of my mom’s birthday) for my younger siblings and I to feel connected. We lost our parents and we live in three different parts of the country. We’ve tried multiple times to set up and connect the lamps and unfortunately have had no luck. It’s been 9 months and between conflicting schedules, different time zones, and simply being frustrated, we have yet to connect our lamps.
I was really excited when I made this purchase, but am sadly disappointed that it has been this difficult to get them to work. Especially considering the fact it was not an inexpensive purchase, but more importantly, we really were excited for what these lamps could do for us being so far apart (Florida, Texas, & Arizona). I’m 31 years old and my siblings are 22 and 23, so I can’t imagine how frustrating this is for older folks that aren’t so great at troubleshooting etc. I will try again to get our lamps to connected, and am really hoping that something will give and they will magically work. I hope others are having better luck than we are.Show lessKayMial
Developer Response
Hi there, please contact us at support@luvlink.com and our team will gladly assist you in getting setup! We really want to help you stay connected. Please do reach out to us as soon as you can :)Terrible gift for elderly parent
* See update below: Do your parents know how to troubleshoot WiFi networks and how to reconfigure iot devices?? When it works my mom loves it but once a month or more we have to go through the entire setup process again. It’s a nightmare.
* Update: The developers for this product reached out directly to assist with our issues. Being an IT guy myself I was happy to oblige and get to the bottom of the issues. After a couple weeks of back and forth messages and lots of creative troubleshooting steps we threw in the towel or lap at the wall. Not really. LuvLink is sending a replacement lamp. I still think the product is a great idea and has a ways to go in the development and testing phases but adjusting review from 1 to 3 stars for fantastic customer service. ThxShow lessBurntpepsi
Developer Response
HI there, please do contact us at support@luvlink.com and we'd love to help you :)Incredible customer service!
My boyfriend bought the LuvLink lamps for my birthday before we parted ways for college. We were so excited to be able to have another fun and cute way to connect! Unfortunately, after we set them up individually at our homes, they would not connect to each other. I sent a comment and received an email not too long after. After sharing the problem, Jessa was able to fix our laps! We have not stopped using them since! It is such a wonderful product and such a thoughtful gift for a loved one! Not to mention the customer service is impeccable! 10/10 recommend!Show lessCayla 22
Developer Response
We're so glad to be able to help! Very happy to hear you are connected and using the product. Thank you so much for your review :)Love it
My best friend and I live 12 hours apart and these lamps have been an awesome way to say “hey I’m thinking about ya” on a busy day when calling/texting isn’t an option. We had some trouble with set up but we figured it out relatively quickly. The only complaint I have is that is always has to be plugged in. Batteries would be better for us as outlets are limited in my house and hers. Other than that these lamps are pretty dang cool- I smile every time I walk in the room and it’s lit up.Show lessdeankaye
Developer Response
Hi there, thank you so much for your review! That's great to hear! Appreciate the feedback also :)
