Leave a Review LuvLink
Great!
Love receiving acknowledgment that our family knows we’re thinking about them and they’re thinking about us!jan in C-U
Still needs improvements
I have had to reset my lamps three times and I had to log in to make an account all three times, the set up for the lamp is incredibly hard it says that something is wrong with my internet and when I check my internet it says everything is fine and when it does say my internet is fine and let’s me continue to but when I try to connect to the apps network it says I’m unable to join and won’t tell me why. I would say that the set up could be much, much, much more easier than it is now. Please fix this I love this app when I don’t have to set it up but when I’m not able to set it up it really gets annoying.Show lessBendyGirl101
Developer Response
Hi there, thank you for your feedback. We're constantly working on ways to improve the app and the setup experience. If you do have any troubles please contact us at support@luvlink.com and we'd love to help you :)Love this Company!
My daughter lives across the country and she brought this for us for Christmas. It’s the cutest idea idea ever. Sometimes, I’m just sitting in the living room and I see the color lamp come on…it warms my heart. I was having issues with the Wi-Fi connection. Customer service was just superb…which makes the product even more amazing!!!Show lessdd-oh
So helpful!!
Got lamps for my family for Christmas this year because we all live in separate corners of the US and the app made set up and use a breeze! The perfect gift!!!Jazmyneben1105
Device Functionality
Overall a wonderful lamp and so glad I could finally, after many tries, get my lamps to connect but it is a bit buggy and my device functionality doesn’t work.
Still a great lamp with cute colors.Banana015
unique app and spot on customer service
I was struggling with the app at first and was getting errors when I was trying to set it up. But i emailed and got responded in less than an hour and they helped me get it figured out and it worked out great! Very unique and cool app to work with and bond with long distance friends.Llewey-Pooey
Expensive… but fun.
This lamp is a fun concept but very expensive given very limited functionality. They need to work on their price point. Sending color changes from the lamp itself is VERY difficult as the single touch plate is finicky. Sending color changes from the app is not possible as you need to change the color on the app and STILL touch the lamp to send the color change to your friend. It would be nice if it was easier to send and receive either totally from the lamp or totally from the app with ease. Sadly this is not the case. Bottom line: love the connection with my best friend, wish it was better implemented and hadn’t cost her quite so much!Show lessCDStoneley
Developer Response
Hi there, Thank you for the feedback. You can change and send colors from the lamp itself (without needing the app). We are working to enable you to send colors from the app too and hope to have this developed soon. Glad you can stay connected with us! Please reach out if there is anything we can help with. :)Great customer service
It was difficult to get the lamps set up because the app kept telling me an error. At first I was disappointed that there wasn’t a phone number to call and I had to submit a form request that said they would get back to me in 3 business days - however, I received a response in just hours and they fixed the issue immediately! The service made up for the difficulty in set up!Show lessvans 0705
Developer Response
Hi there, Very happy we could help you get setup! We're so glad to be able to help you stay connected. Thank youLove this idea
My family and I are very much enjoying this amazing idea. So much fun to use! Have been telling all are friends about it as well. Wonderful idea during these times when your to social distance!!Mommasue2866
So Easy to Set Up
This app makes the setup process super easy! It's very responsive when adjusting the color and brightness of the lamp and I love the new sleep timer feature.Morris-cat
