MaimoCare User Reviews

Maimonides Medical Center

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Trash

App is absolute trash! Doesn’t load appointments properly, if the load at all. It’s very slow and glitchy. My therapists constantly have to send me links so I can have my telehealth sessions due to the fact that the app doesn’t even load sessions at all. I’m considering switching hospitals if this isn’t fixed soon.

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ElyseMP21

2 years ago

Response from developer

Let us help you with the issue your experiencing. Our teams are ready to assist you with any issues your experience with MaimoCare. Please contact us at 718-283-2244 or email us at virtualcaresupport@maimonidesmed.org .

So so bad

Basic A/V doesn't work half the time. Before my therapy session I set the sound/mic to go through my Bluetooth headphones, but when the session started the sound for this PRIVATE session was blasting out of my phone speaker with no option to change the audio output. Only option is to reload the session, but after this there was a loud echo of everything I said on a half-second delay. Impossible to think with this dumb app parroting everything I say into my ear a half second later.

I'm an IT guy, I fiddle with settings to get programs working all the time. I know crap when I see it and this app reeks to high heaven.

Even worse, this medical app isn't compatible with password managers, which encourages the use of weak human-memorable passwords.

It's insecure, it's buggy, and nobody would use it if there were any other option. If you're looking to experience the ills of monopoly, you've found the perfect app.

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Drewt_my_horn

2 years ago

Response from developer

Thank you for taking the time to give us your feedback. Our develpment team will review the issues you raised with the goal of improving the MaimoCare to meet your expectations.

My registration is locked

I am not sure what going on, my account is locked.

Minnnnnne.

2 years ago

Response from developer

Let us help you. Our teams are ready to assist you with your access to MaimoCare. Please contact us at 718-283-2244 or email us at virtualcaresupport@maimonidesmed.org .

User friendly

Great option to access to health care needs!
It saves time, and is user friendly.

Nancy Dresnow

2 years ago

Not working!

I have iPhone 12 Pro Max and this app not working. they put a requirement to send a code to my phone number, but my number does not receive a code. I want to look at my account. "Did I type the phone wrong? "But you can't enter the account settings. It automatically asks you to get the code again. The code does not come? Why is there an account settings section if I can't fix my number or account? Why is it automatically redirected to the security setting? You gave thousands of dollars to this app made by a stupid person but It urgently needs to be fixed.

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Aysinmorke

3 years ago

Response from developer

We are sorry you had a bad experience while attempting to access MaimoCare. Let us help. Please contact us at 718-283-2244 or email us at virtualcaresupport@maimonidesmed.org . Our teams stand ready to assist you with the issue you are having.