New app & on line banking a nightmare now!
This new. App & on line banking system is horrible! No running balances. Did not save any of my nicknames, now I can only guess what balance goes to what nickname! It just stinks all around! May need to move funds to another more user friendly bank!
Online banking
Since WesBanco purchased First Sentry Bank, the online banking has been nothing but an aggravation. There has been and is currently an issue with the online banking locking me out and is confusing to use. Online banking does not have to be such a hassle. I am almost to the point that I am going to close out my account and switch banks. I am currency being told that my session is almost over and I will be logged out. Again, this shouldn’t be an issue. I can’t even sent this review because I must have a nickname and all I have chosen are currently take . Just one more example of how much of a hassle online banking at WesBanco is.
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Awful. Shouldn’t have been made
New app doesn’t show pending transactions or balance at the time of that transaction so tracing your spending is very hard. I don’t even know what they changed app looks completely the same just in light green. Would not recommend Wes bab i to anyone I seriously am considering changing banks. Also Wes bancos fraud recovery department does nothing. I have been waiting months to get back a $79 fraudulent charge and have heard nothing back from them. I would rate 0/5 if I could
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Terrible update.
This app no longer gives you the amount you need to cover pending transactions coming out of my checking (pending bills) for a 2 week look ahead like the previous app. I used this info constantly to help me budget. Bring it back please. All you did was give account balances. And very basic stuff. This update is definitely lacking in functionality.
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Decline in features
New app does not show your current balance at the point of each transaction, making it hard to keep track of money and balance check book. Also slow showing transactions, I added money today and paid a loan that don’t show in my log but balance reflects.
New App
The new app seems made pretty well. Although I do like how the old app was a lot! The one thing I do miss and really liked about the old app was the quick view balance which doesn’t seem like the new app has that feature. If it does have it I’m not sure how to set it up. I’ve wrote to ask and still haven’t heard back. Till then 4 stars it is
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