Al Hilal Bank User Reviews

al hilal bank pjsc

Top reviews

Most RecentHighest RatedLowest Rated

بطيء جدا

التطبيق بطيء جداً وغير عملي وكل ما أردت أن أحدث بيانات الهوية تظهر لي رسالة عدم اكتمال التحديث بسبب وجود خلل. التطبيق القديم كان أسرع وأكثر راحة بالاستخدام.

lulutaboosh

a year ago

Response from developer

مرحبا,يؤسفنا سماع ذلك، كما أننا مهتمين بالتواصل معك لمعرفة كافة التفاصيل، يرجى ارسال بيانات الاتصال بك علىcustomerCare@alhilal.abudhabi ليتم التواصل معك من قبل الفريق المختص وشكرا!

Good

Good banking 😍

md rakeeb

a year ago

Response from developer

Hello, Thank you so much for taking the time to leave us this amazing review, enjoy banking with us!

Customer service

They have the worst customer service . No agent reply at all in the live chat .They just give a welcome message and they are gone .

Turjo777

a year ago

Response from developer

Hello, Apologies for the inconvenience kindly share with us your contact details on customercare@alhilal.abudhabi to let the team assist you further!

برنامج فاشل

تطبيق غير مفيد ومعقد للاسف

عكس البنوك الاخرى

ويتطلب منك صلاحيات كثيره !!!!

Zayed9110

a year ago

Response from developer

‎مرحبا,يؤسفنا سماع ذلك، كما أننا مهتمين بالتواصل معك لمعرفة كافة التفاصيل، يرجى ارسال بيانات الاتصال بك على customerCare@alhilal.abudhabi ليتم التواصل معك من قبل الفريق المختص وشكرا!

Poor app, poor service

The app is really bad at handling id documents. I wasted a lot of time trying repeatedly to get it to scan Emirates ID properly. Eventually I got the app to accept the ID scan but was soon informed by text that I need to repeat the process.
Customer service can't help at all. In fact they barely understand English. Avoid this app.

Show less

Max Debug

a year ago

Response from developer

Hello, Apologies for the inconvenience kindly share with us your contact details on customercare@alhilal.abudhabi to let the team assist you further!

Generally good

Quite nicely-designed and easy to use. With a bit error issue but generally all good.

Eilmusk

a year ago

Response from developer

Hello, Thank you so much for taking the time to leave us this amazing review, enjoy banking with us!

5 star

Very easy and super fast! In love with it 🥰🥰🥰

rupa0039

a year ago

Response from developer

Hello, Thank you so much for taking the time to leave us this amazing review, enjoy banking with us!

ابوظبي

بصراحة تطبيب بسيط وسهل وغير معقد وتحية على القائمين على التطبيق اتمنا يستمر الاهتمام ولا يكون فقط في البداية
تحية وتقدير

Salem 110

a year ago

great app

I’m very happy with this app , easy to use .

BitaBijan

a year ago

Response from developer

Hello, Thank you so much for taking the time to leave us this amazing review, enjoy banking with us!

Customer support is terrible

Their core service for children is terrible and extremely slow. I sent my child’s verification documents more than a month ago with follow ups and the account is still not opened!!
The digital card for my child is not working and they don’t even know why…!

tyyjcj