Bugged and no way to contact developer
The game has been fun, it’s the typical cut and copy but in Game Title theme, so as a fan of GoT it’s been a blast so far.
I am up to chapter 3 and got a prompt to ‘sign up’ as to not lose my progress. I do so by entering my email, and now I can’t play the game anymore. Everytime I start up game, it takes me to a rewards screen for signing up (I have no option it’s ‘tutorial’ where it demands me to click said button) and the rewards screen is bugged. I tried to contact support through app, it says welcome to Zynga…please choose game title, doesn’t have said game as an option :/
Then I follow up a different option about how to contact support and it’s says to do it in game….which I can’t due to the bug.
Game is fun, pls fix with a patch I’d love to play it
Response from developer
Hi, sorry that you are having an issue accessing your game. Please try performing the steps found here: https://zynga.support/GOTLiOSTS . Otherwise, please contact our Support Team directly by visiting https://zynga.support/GOTLSupport and tap the "Contact Us" button. If possible, please include your Player ID when contacting us. Your patience is greatly appreciated.
Game freezes
Response from developer
Hi, sorry about the loading issues that you experienced in the game. Please try the troubleshooting steps found here: https://zynga.support/GOTLiOSTS . Otherwise, please contact our Player Support Team: https://zynga.support/GOTLContactSupport and provide your Player ID: https://zynga.support/GOTLPlayerID for further assistance. Thank you.
Buggy
Response from developer
Hi! We apologize that your game has been locked after playing for 20 minutes. Please try the workarounds here: https://zynga.support/GOTLiOSTS. Otherwise, contact our Support Team at https://zynga.support/GOTLContactSupport and include your Player ID: https://zynga.support/GOTLPlayerID. Thank you!
see below
Response from developer
Hello, thanks for your review, and sorry to hear about your experience. Rest assured that we are diligently working to make Game of Thrones: Legends more enjoyable to play. For game issues, please reach out to our Player Support team by tapping on the Support tab found in Settings and providing your Player ID, if possible. Thank you.
