Swan Bitcoin User Reviews

Reviews Summary

Top reviews

Good luck accessing your bitcoin

No way to exchange bitcoin for cash. Once your money is in Swan's hands, they make it insanely difficult to withdraw it. In order to withdraw money, you must set up 2-factor authenticaiton. I did this twice, but Swan disabled it both times. On the third attempt, Swan required me to verify with an old number which they had disabled years before, and the only way to change my number was to set up a Zoom call with them, for which they have virtually no avialablillty. When I attended the Zoom meeting, no one was there. There is no number to call anyone on, and the customer service representives ignore your questions and send form responses that don't address your issues. Don't get yourself involved with these crooks! Huge mistake!
Show less

Look no further. Swan is the way.

You’ve found the right app and company to trust with your Bitcoin buys, education, and great customer service. Swan makes it dead simple to buy Bitcoin, setup recurring buys, automatically withdraw bitcoin to my cold storage 2 of 3 multisig Swan Vault. I also have an bitcoin IRA with Swan. Awesome company. 10/10 would recommend.
Show less

Great job promoting the brand, poor job onboarding new clients

Had heard lots of great things about this company and was excited when they sent me notification that TX opened up for them.

Did a test transaction and it went through, week later they said my account is frozen and my application was denied. Refused to provide any insight as to why.

A company who takes so much consumer information (SSN, DL, Bank acct etc) and then say I am a high risk (which is absurd) but no human answer as to why?

Guess my advice to any shopping Swan as a provider - be careful how much information you give them. It’s hard to trust a company who takes all your information but then will not tell you why you got a completely bogus risk rating?

If I can’t trust a company with a $250 test transaction why would I want to use them as my primary?

Advertising their services against Coinbase, well at least Coinbase lets you onboard as a client….
Show less

Best of its kind 💯

Please read carefully, I was scammed by Nsfx-trading, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across the Cyber spy GENIUS Team on this app after so many research. I read several good reviews about this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professionals referred to me by this App, they recovered my investments for me with all the profits I was entitled to within 4hours of contacting them. You can write

HACKGENIUS360@ gmail for help if you fall a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!!

HACKGENIUS360@ Gmail
Show less

Am i the only one who has had nothing but problems with this app?

I signed up 3 days ago and it’s been NOTHING but problems…. First it wouldn’t let me finish setting up my account, so I had to contact them to get that fixed. Then once my account was open, it kept having me go through preliminary stuff again…(as if I was opening my account again)…so i had to contact them again….THEN they fixed that, but NOW i log into the app and my automatic savings plan is messed up, and the button to edit/pause the plan is magically gone, and the option to add or withdraw money is magically gone!
And now they all went home for the weekend!
I will say everyone I’ve communicated with has been very nice…
but nevertheless, every time they fix a bug, another bug takes the old bugs place!
I’m actually pretty upset right now… i set up a savings plan and it’s not working properly and i can’t get in touch with anyone until Monday now…..
NOT OFF TO A GOOD START SWAN!!!!!

I just want to know…. Am I the only person that has had nothing but problems with this app? Am I dumb? Am I crazy? Or is this app riddled with bugs?
Show less

Bitcoin is the only coin and swan is the only app

Swan has stayed away from the messy crypto market and has focused on the original bitcoin. App makes it super easy to manage my buys. Thanks for the super easy experience and letting us plebs get some exposure to Bitcoin without being technically minded.

Love Swan

Swan isn’t like the typical “exchange”. I suppose it’s due to only dealing with BTC, but Swan is simple to use and just works. If you ever have an issue it doesn’t take two weeks to get a reply. I love the fact that one never hears about Swan in the news.

SWAN is a trail blazer!

In the bright bitcoin future ahead, Swan is one of those companies blazing the trail ahead! With learning at the core of its operations, it has done well for the bitcoin space, and I am excited to continue to see what else it can do going forward!

The Best Way to Buy BTC

1) Excellent service that is BTC only. Through Swan you will self-custody your BTC, which gives you the greatest level of security and control.

2) Excellent customer service. I’ve had a few issues in my 6 months of using Swan (nothing major). Customer service is hugely helpful, responsive and always gets to resolution.

3) Education platform. Swan is truly on a mission to educate Bitcoiners. The education content is readily available and really helps build one’s knowledge.
Show less

Amazing 10/10

Best way to stack sats easily and securely. Swan team has worked hard and perfected the best way to buy bitcoin. they also promote having self custody of your own bitcoin, which is awesome because they go against all of the exchanges that do not advocate for that.

Alternatives to Swan Bitcoin