Leave a Review Avant
FALSE ADVERTISEMENT!!!!!!!!
I’ve taken out a personal loan with them several years ago with no issues. Recently I applied and was approved for a credit card. I received two emails stating my card would be delivered within 7-10 business days. I called customer service after 12 business days to at least get a mailing status of my card, and the representative stated they could not provide a tracking number and the actual delivery time is upwards to 15+ business days. I would have never risked my credit score with them to cover an emergency medical expense if I would’ve known their delivery time would be weeks past advertised.Show lesskawaiimochababy
Account fraud
Had fraud on my account which they did not catch until after $600 was charged which led me to go over limit in the process of getting a home loan which dropped my credit rating causing my interest on my mortgage to go from 5.5 to 6,5%! I called them repeatedly and am on hold for 30 minutes, transferred another 30 minutes and get no help! I reported the fraud to them, the mortgage company, and all the major credit bureaus even the BBB. I paid off the card and requested they send a notice to the credit bureau letting them know it was an error on their part. 30 days later its still under investigation, no letter to the credit bureaus and still no $600! Well, contacting the state attorney of Illinois to get involved- maybe Avant will pay for our new home when I sue them! I did all correspondence by saved emails 👍🏼Show lessUSAF don
Horrible card
Not able to use the card unless you call first. When you get mad for not being able to use your credit card all they do is say they can’t control the declines or approvals for transactions but it’s showing an error for the card user input. They never take responsibility or try to fix the issue. You have to stand there and ask permission for your card to work. Even when there’s 3 times the amount of available credit from the total your spending. All they do is say it’s your fault and try the transaction again.Show lessCraptastic Card