Avant User Reviews

Avant
Avant
Avant, LLC (US)

Reviews Summary

Top reviews

Leave a Review Avant
  • Useless customer service

    First of all you can barely understand their customer service. I have been trying to get my card fixed for a week. I paid off the balance and it shows I only have six dollars in credit on the card. I’ve been dealing with this for a week now and all they have is excuses,the systems down,they fixed it, but they really didn’t fix it because I got rejected at the cashier. trying to get a hold of a manager or anybody that remotely knows what is going on is impossible.
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  • Application & Card

    I found the process fairly easy. I received the card in a timely manner. Had a little trouble getting it activated but I wasn’t on hold for more than a few minutes. Used the card right away. Considering I let most of my credit be tied to my husbands and didn’t seek more after he died 9 years ago, I was fairly lucky to get a card in my retirement years.
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  • system errors

    their system will not let you upload an ID photo -it repeatedly gives an error to use another browser, but when you do that, it tells you to try a different browser, and this cycle applies to all versions of browsers. All of the browsers they recommend are version numbers that are ages ago, like Safari 11.2 (Safari 17.6.1 is the current version). Then their technical support simply blames the user without ever actually interacting with you. I know computers, and i know it’s not a problem on my end. All foreigners and obscene interest rates and fees.
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  • Annual Fee

    I have had this card for about 2 years. I have not had any problems. They also gave me a credit increase. So far I am satisfied with card. I gave 4 stars because i don’t like the Annual Fee. My fee is not high, but after showing that I pay on time I feel fee should be dropped. I have another card that’s better with no fee. Don’t won’t to hurt credit by canceling this card. May consider though. Customer Service is easy to get through and very nice.
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  • Watch out

    Today I found out that my payment was due yesterday but I wasn’t notified because the old app just stopped working and I had to switch to this app instead… so they are trying to charge me a late fee because they closed their old app? That’s their problem, not mine… people should be notified before they do something like this and then try to charge people $39 and put a late payment on their credit… will be closing my account after this is resolvedd
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  • Payment processing time

    I am making a payment on my account and it is coming out of my checking account the same day but it is not posting to my account for 2 days even though they have taken the money out. Also using the Avant card for a hotel reservation hold Avant holds your money for 5 business days after you have checked out of the hotel. Not a good policy.
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  • Personal Loans

    Process for loan approval was very easy and fast. Money was also in my bank account within 24 hrs. Payments were hassle free, low affordable monthly payments and gave me the option to extend due date in case of needing more time. Paid off 2 loans already.
  • Expeditious credit increase

    I have other credit cards and paid them the same as I have this one and have never been given credit increases as quickly as I have with Avant! It’s helping my credit score as well. Thank you Avant
  • Happy Customer

    If you are looking for a great card to have look no further Avant is a very good card to have. I have had the card for over one year and I have never had any issues at all. I am very satisfied with this card!
  • Thank you for a 3rd chance!

    Just grateful at another opportunity to grow and learn. However, I just paid my account in full, the app says my credit is $300, but said available $30. I called and was told that it takes 5-7 days. I tried to use the card and it was declined! That kinda messed me up! But overall… I’m still grateful that I have been given another blessing of a lil credit in 2024! 🙏👍
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