The Easy Credit Union.
We are new members coming over from a major bank and just love the simplicity of the credit union. I actually worked for the NCUA years ago and missed the credit union environment. Mike V
Mrs Crystal Tyler
Very efficient and easy to use mobile app! Easy to alert when traveling !
Best Credit union!
From great customer service to really good options, I love this credit union!
Delays
I have never had any other banking experience besides Pima Federal, mainly because how amazing it used to be as a client of theirs. Sadly, now you can never even get a hold of them, you’ll be on the phone for hours or more. Online deposits used to take just an hour or two, but now they take a few days. Tried going in today to just deposit the check directly but was told that it will give me fees & issues since I’ve already tried to do this online, and basically nothing they can do. I have been beyond dissatisfied with them recently when I used to sing their praise. Sad. :(
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Multiple outages
Their system has had multiple outages, the last one was for 2 days making it impossible to pay bills.
HORRIBLE!
I was finally getting a hang of this “New and improved” app but I made the mistake of using the Zelle option….3 BUSINESS DAYS WAIT!? Really!? That defeats the whole purpose for Zelle. Now I can’t use the Zelle app and have to go directly through this ridiculous app. FIX IT!
Eh it need work
Constantly says no information available and from time to time locks me out of my account
Love it!
I really like the ease of checking the balance on my accounts and being able to see what is going on at a glance.
Unreliable
Left for another Credit Union, everyone should stop complaining and just leave. Get them where it hurts…
Disappointed in lack of communication.
My card was declined twice and I have money in my account and have had no communication from PF. I called the lost and stolen card dept and they can’t help me. I called and there is no one to talk to about this after 5pm. In the meantime I guess my children won’t eat. Holding my money hostage without any communication by phone, email or text about blocking my card is simply unacceptable. Even if this is a fraud issue, which the lost card dept could not see anything happening on, the minimum expectation would be some kind of communication; a phone call, an email or a text, maybe a letter? I hadn’t used my card since 3/13 so even a letter could have reached me by now. This isn’t the first time this has happened. Service has steadily been going down hill. This has happened to me while traveling as well but I’m not traveling right now. It’s Very disappointing let alone inconvenient. Color me: Looking for a new financial institution.
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