Terrible app
Ever since a recent mobile banking update they did. This app has been horrific. Leaving me to have to wait for over an hour on hold on the phone just so I can check my account…
Application error
When I log in using my correct account information it says application error and won’t show me anything for my account.
Not an upgrade
This upgrade has really been horrible and not just on the this app!
No support and you have to call in just to wait over 2 hours!!!
Ridiculous!!
No support and you have to call in just to wait over 2 hours!!!
Ridiculous!!
No way to refresh the app in app?🚩
How hard is it to put a refresh button on your app?
Worst app ever!
I’m appalled by all of the terrible reviews, yet no one from PFCU has responded or done anything to help customers. I’ve always loved banking with you, but those days are long gone. I used to belong to AZ Central along with Pima Federal. My husband and I were hesitant to merge our accounts and I now wish I never had. I made the mistake of closing my AZ Central CU accounts in favor of PFCU. That was a huge mistake on my part. I should’ve stuck with AZ Central and close my account at PimaFCU. In this day and age there’s no excuse for what appears to be terrible programming errors. Whoever came up with the changes should be fired along with your entire IT Dept. If you’re not responsible because you subcontracted an IT company, fire them at once and find a replacement company that knows how to program and run a banking app. Nothing is user friendly and the list of inadequacies is too long to type. Have some compassion for your customers and dump this app and create a new one. I’ve worked with multiple banks and credit Unions for many years as I’m an accountant. This app is pure rubbish and needs to be trashed. Please read the reviews and listen to what people are telling you! Fix your mistakes before all of your customers close their accounts.
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Please remove excessive data for each transaction listed in accounts. Try to keep deposit or withdrawals simple and basic not added paragraphs for each transaction
The best all around!
I love them. They have the best customer service I’ve ever received from a bank!
Account info
Don’t like that you can’t see more than one account
Trash
I can’t even check my balance I get the same message saying that it isn’t available
Miss the ikr app
Literraly it doesn’t show the amount how much I spent and also it’s not live like the other one they should have the refresh where the transactions are live and fully live he amount that’s given now I’m negative because I thought I had money in my bank which I dont thanks whoever made this app 3/10
