Fix this immediately
The new app is trash, why fix something that isn’t broken and no one can even get access to their own account. This needs to be fixed or they need to switch back to the old app
Why, it takes forever to update balance
Honestly this app is garbage, I absolutely loved the previous one. No dark mode so it’s absolutely over bright when you open the app. Plus I make a purchase and it takes absolutely forever to update and transferring money from savings to checking is more complicated now. I’m actually considering going to another bank just because of this new app because I do almost everything on the app
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Need to fix these problems asap
Does not show recent purchases and taking out 5$ out of my checking and saving
Horrible App!
I can’t access my account or my money. How can you roll out a new system that doesn’t work? Taking my money out of this place as soon as possible.
Doesn’t work
Can’t get in
1996
Old app forced me to install this “upgraded” app - I am now locked out and cannot access anything or get a hold of anyone at PFCU (waited 55 minutes on hold and gave up). This CU revolves around ancient technologies and ways of doing things.. Closing my account tomorrow morning.
Terrible
Can’t even login, and all my credentials that I used on the old app are typed in perfectly. Don’t change something that isn’t broken.
Testing??
Did the team not want to go through the process of testing their “new, improved online banking experience”, or am I missing something?
This iOS application reeks of complacency. No compatibility testing or proper error handling. Application is so broken that it barks about screen resolution, allowing popups, enabling cookies, and a different browser on an iOS device (??). This needs to go back to the drawing board, and maybe take notes of the previous “working” version.
This iOS application reeks of complacency. No compatibility testing or proper error handling. Application is so broken that it barks about screen resolution, allowing popups, enabling cookies, and a different browser on an iOS device (??). This needs to go back to the drawing board, and maybe take notes of the previous “working” version.
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Removed all external Transfer Accounts
I like the new UI but the new App/Website has removed all my external transfer accounts. I had to re-configure them but the new UI does not have a way to confirm the two small deposits so I cannot add external accounts for ACH Transfers.I need that ability to make payments and withdraw from my loans.
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Trash
This is what happens when you change something that isn’t broken. The new app and online banking is trash. Please go back to the old ones
